Capitol Expresway Ford

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919 Capitol Expressway Auto Mall # 408
San Jose, CA 95136

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(408) 265-6000
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Reviews
( 225 )
( 42 )
( 10 )
( 5 )
( 13 )

Best

I have continued to return to Capitol because I am always treated extremely well by very friendly people. And the service is excellent.

Worst

All went well for me through my negotiations online - David was responsive and helped me get what I wanted. Things went south for me when it came to closing the deal. The Financ...

David Kendricks makes this place great 1/9/2014

No seriously, David Kendricks is awesome. more
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Easy 1/9/2014

everyone was easy to work with and friendly - no high pressure more
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2014 Ford Focus 1/8/2014

This team was able to get me out of an upside down loan and work with me. Just wish they were able to stay within the monthly budget I had asked for, and I am still a little concerned about the buyout of my trade it. The request for a buyout amount was made to my first lender on my trade in, not my current lender whom I financed with. more
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Excellent Sales Experience 1/7/2014

Leasing my new fusion was effortless and enjoyable. more
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there was no sales pressure to buy. 1/7/2014

all the sales and service people were courteous and respectful. more
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Great Customer Service 1/7/2014

I had a great experience from the beginning and the staff is very knowledgeable and it shows they care about their customers. It proved with my recent car purchase they want their customers to leave having an outstanding and happy experience. more
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The Service Team Really took care of me 1/6/2014

Outstanding service. Allows kept me in the loop of what was going on with my car. I couldn't be more thankful for all the work they did. more
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Worked with me to meet my price 1/6/2014

Worked with me to meet my price more
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friendly employee and quality of work 1/6/2014

I feel comfortable and have confidence in their services. more
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Great first-time buying experience. 1/6/2014

Tran Nguyen walked me through every detail in the process and was up front about everything. As a first time buyer I was expecting a ton of stress and haggling, but Tran and his team helped me make a smart purchase on a great car. more
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Efficient 1/6/2014

The service was efficient, but the oil change light was not reset and I had to take my car in a week later to another Ford dealership to have it reset. more
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3rd vehicle purchased here 1/5/2014

I am a repeat customer at this business. After searching on line, the car I was looking for was here and at a better price then listed. Only downside was a bit of arguing for my trade in, which I see was listed way over the normal asking price. more
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Fast and Easy 12/31/2013

Convenient! Reasonable, Reliable! more
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100 percent helpful to your needs from beginning to the end. 12/29/2013

Excellent service and great honest people work there. more
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My advisor 12/29/2013

My advisor was very attentive to my needs and communicated well more
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great and helpful sales person 12/29/2013

saleperson knowledgable more
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Great service 12/27/2013

Sales and service dept. are great! more
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Service - Dallas 12/27/2013

Dallas made sure that I was well taken care of and stayed on top of the service on my car. He made me feel like I have my own personal service rep. more
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Additional information
  • Hours: Mon 9:00 AM to 9:00 PMTue 9:00 AM to 9:00 PMWed 9:00 AM to 9:00 PMThu 9:00 AM to 9:00 PMFri 9:00 AM to 9:00 PMSat 9:00 AM to 9:00 PMSun 9:00 AM to 10:00 PM
  • Payments: Master Card, Discover, Visa
  • Neighborhoods: South, South San Jose
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