Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Smulekoffs Home Store
|
|
Review by:
Guest
|
|
Review content:
We purchased a couch, chair, ottoman, and leather recliner chair from Smulekoffs around 2002. The furniture was supposedly of high quality and we paid thousands in full retail. When the couch was delivered we were not happy with the quality of the material used in the seat and back cushions. Sadly, I didn’t have them take it back with them on the truck. The main complaint was that the front part of the seat cushions offered no support. The couch on the sales room floor had firm cushions, ours did not.
We were happy enough with the furniture design and didn’t want to go through the hassle of returning, but we did request them to replace the fabric filling in the seat bottom cushion with some upholstery foam of good density and quality. This was like arguing with a stump. After several calls and complaints, they finally sent a “service technician” to our house. Sadly, all this person did was to patronizingly demonstrate to us how to fluff the cushions.
Recently the upholstery on the cloth chair has worn through on one of the arms and the mechanism on the recliner has broken. It is no small frustration that the “high quality” purchase from the la-te-da furniture store in Cedar Rapdis didn’t even last us ten years. This has brought back memories of the awful post-delivery customer support and has now inspired this warning to other furniture shoppers out there. BEWARE of Smulekoffs. We will never go back.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|