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Editorial review from Citysearch - Review by citysearch c | Mac Auto Inc

Mac Auto Inc

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Editorial review from Citysearch 11/4/2013

Bought a BMWx5 that according to Andrew at the time the owners wife used to drive a little over a year ago, put $5000 down, had to fight to get them to replace two of 4 tires and replace window mechanism. Took to mechanic who said he believed no filters or fluids were EVER changed do to the black sludge he found in most areas. Front Axels went out, the third party warranty clearly says it covers them, yet they declined to cover it stating a terminology glitch to blame, I took it to Mac Auto and Andrew called the repfor the warranty saying he would ""take care of it"" and right in front of me told the guy not to cover it thinking I wasn't listening. Told him I would like to speak with the owner because he said the owner was ""on vacation"" and told me ""I know the owner, he won't help you out"". I had to pay out of pocket to repair those Axels despite having the car 1 year. Few weeks later the back passenger suspension bag blew, again not covered by the third party warranty. The radiator was leaking coolant and is cracked, not to mention the oil leaks and heater goes in and out. The third party warranty will not cover anything that has to do with damage caused by a lack of maintenance, and MAC never maintenanced the car then sold the warranty KNOWING that and purposely putting me in situations after situation of failure to unload a LEMON and not do a thing to hold up their end of the bargain. PLEASE do not make the mistake of ever going to this dealership. There's a reason they are small time. These guys are scammers. more
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