Their service sucks! My wedding dress is there right now. First of all they have a sign on their window that says ""Brides, shop and compare prices!"". You get in there, they pin you up, and they don't/can't give you a price. They don't have a price list and they charge you whatever they want. My first fitting I needed to have a lot taken in off the top. They told me to come back the next week for the bustle and hem THEN they would give me a price. I go back the next week at the time they told me to come. I sat there for 25 minutes waiting for them to finish what they had a week to do. They do the bustle and hem and asked me to come back in a week at 6:00. They didn't have a price for me because the manager wasn't in. I was told I'd be called first thing in the morning. They didn't call. I had to wait til Monday and I blew up their phone until they answered. ONLY THEN did I get a price (and it was more than I was expecting/wanting to pay), now that they're more than half way done with my dress, awesome!. I got there today for my third fitting at 5:50, and they told me it's going to be another hour. REALLY?! This was my second appointment where they weren't ready. I just got off the phone with the manager. He apologized, said they're very busy, they have the best prices because they check with everyone, and for all the work they're doing on my dress they really should be charging me another $100.00. He spoke with the owner and they agreed to take a whopping $20.00 off the total. ?!?!?! He kept telling me to check other places for their price and I'd see that they are cheaper. HOW?! They have my dress!!! He didn't have an answer for that. They waste your time and charge you out the butt.
more