I went to the Cole Park location for a dashboard warning light issue. I agreed to the diagnostic fee but knew in advance it would be the alternator from symptoms. 4 hours later (with an appointment!) I was told my 2 year old battery was shot and I needed a new drive belt (3 months old) and possibly a new alternator. I knew I was being taken for the battery and belt so I requested an estimate for the alternator only which turned out to be 1.5 to 2X higher than the estimate I got later from the shop where I had the actual work done (and they came in below their estimate!) I paid for the diagnostics ($100) and felt luck to have walked away. Did I also mention I had them change my oil just 3 weeks before the warning light issue and when I opened the hood of my car I found they had left an oily shop rag on my engine block? Lucky they didn't ruin my car!
more