I called Appliance Service by Paul to schedule a service call for a malfunctioning dishwasher, and was amazed at the suggestions I was given to help me save some money - they have technicians available to troubleshoot over the phone...potentially saving a service call. It was also suggested that I contact the manufacturer and the store I bought it from, since it's only 18 months old.
They could have just taken advantage of my situation, but instead offered alternatives - even if it means they won't make money off of me.
Highly recommend!
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