I had a problem with my heater and a friend recommended I call Tri County Temp Control. She said to make sure I call the right company because there's some other companies with similar names. So I called and to my amazment a real person who actually works there answered the phone. She was helpful and immediately got me to the nice person in the service department who scheduled an appointment and had the service person come out to let me know why I had no heat. Before they sent someone to my home she sent me a photo via email so I knew who would be at my door and when they arrived he was very polite and professional. He found the problem, let me know how much for rthe repairs. I agreed and he promptly did the repair even though I knew the furnace was old and he recommended it should be replaced, but I didn't want to spend the money at the time. He cleaned everything up and did a fantastic job. I was now happy and warm.
Almost one month later the heater went down again, so I called they came out again and as I suspected being an old furnace something else went bad. He called the office and they sent out a comfort specialist and we talked about a new high efficient furnace and adding a/c at the same time. I was kind of shocked at the price but since I've never bought a furnace and a/c before I really didn't know, the nice thing was they were giving me a full refund on my previous service call. With no pressure to make a sale they told me to get other quotes so I could make a well informed buying decision.
I wasted my time and many phone calls getting two other quotes from other companies. Even though they were a lot cheaper I wasn't comfortable putting my trust or money in them.
I ended up having Tri County Temp Control install a new high efficient furnace, a/c, air cleaner along with a earth quake safety gas shut off. The installers were on time, they keep my house clean, they explained everything and made sure I was well taken care of.
I've had other contractors do work at my home and in the past I've never felt secure or that I got a good deal. With Tri County Temp Control they not only did a great job but I had a great experiance. I also am saving money on my utility bills and my home has never been more comfortable.
Hats off to the entire staff, never before have I felt so good about working with a contractor in my home.
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