Nice facility and teachers are pleasant, but the director is very difficult to work with and VERY unprofessional! My infant was there for 6 months and we had continuous issues:\r
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* Prices increased twice in that time.\r
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* They gave my child snacks that were not approved by us ahead of time. Not only is it an allergy risk, but chocolate cake is something that we wanted to experience with him first.\r
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*Bibs and clothes come home caked with food. \r
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* They fill out a notebook of what your child did everyday, but 8 times out of 10 it doesn’t end up in the bag, leaving you completely in the dark about how your infant ate or napped. \r
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* I saw 3 teachers leave in our 6 months there.\r
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* Several times he came home with horrible diaper rashes, no sign of ointment applied even though he had two available. \r
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*Closes a lot for weather and small holidays and still expects payment. \r
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*Director gets very defensive if approached with any issues. Play Laugh Grow definitely doesn’t have a “customer is always right” policy. When would you want that more than when it comes to your child?\r
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After giving the facility several chances we were asked to leave because we were found to ""not be a good fit"" with the facility. The fact that caring about my child's well being makes me ""not a good fit"" for this center makes me very happy to be leaving. \r
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We are not the first ones to be told that ""we arent a good fit"" this month! \r
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I look forward to moving onto a more structured and better run facility. I guess its true. You do get what you pay for!\r
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