While driving through Riverview in Chattanooga, (We do not live locally) I noticed Jeffery's Florist and how different it appeared. When it was time for my daughter's senior prom, I suggested that we go there for prom flowers. \r
We stopped by the florist one afternoon to place our order and discus the details my daughter and her date wanted. We were greeted very warmly and then told that the Jeffery was not there but that they would have him call us and discuss the details and make sure that they would be able to provide the flowers for the date requested. A week went by and we did not hear back. I called them instead and ask if they would be able to complete out order. The lady told me they would and I gave her minor details over the phone of what my daughter was looking for. We stopped by again a few days later and made our request for black magic roses and were told if they could not get them they would call us. During that time the owner suggested white Calla Lilies to go with my daughter's red, black, and silver dress. My daughter specifically stated she did not want the Calla Lilies but wanted roses. When we went back to pick up the corsage and boutonniere we were given a corsage with three deep purple colored Calla Lilies and black ribbon, the boutonniere was one Calla Lily and a pin. My daughter was very disappointed but we kept silent and just tried to accept it. We paid $80 for both, $60 for the corsage alone. We kept both in the fridge as told too, until time to put them on. \r
My daughter had the corsage on 5-10 min. and all three flowers fell out of the corsage, one at a time. I called Jeffery's and was told that if I drove from the Choo-Choo to Hixson that they would ""repair"" it. I explained that we were in the middle of pictures and the group had dinner reservations and they would be off to their prom and that I did not have time to drive to them to have them ""repair"" the corsage. I ask them to bring a new one to us and was told they could not do that. She did tell me that she would mail a check to us. I told her that I preferred to have the corsage for my daughter, and was told that was not possible. I have not received a refund, yet. A friend order her son's prom flowers there as well and was very disappointed as well and felt they are much overpriced as well. Had the flowers been better quality and better looking or even what we ask for, price would not be an issue. The fact that my daughter had to go to her senior prom without a prom corsage is ridiculous.\r
Do not waste your time or money here, they do not do what they say they will and they do not satisfy the customer. \r
Pros: Very personable, Very Welcoming
Cons: They do not follow through with what they say they will do.
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