I received a gift card over the holidays to Urban Retreat and I admit that I was rather nervous at first because I had an assumption that it predominantly catered to a certain age group beyond my own. But my entire experience was phenomenal!!! From the customer service I received from a immaculately courteous and professional young lady named Jade to the endless smiles and attention I received the whole time I was on the property.
I received one of the best massages in my life from Jamie. I had never felt so relaxed and so invigorated. I also went for a haircut and style with Kevin. I'm usually rather skeptical about trying a new stylist but I had read about Kevin before in Woman's Day magazine and decided to be bold and try something new. Kevin was very engaging and proactive. He was very detailed and approachable while never once losing focus on me. I was extremely blown away with his work on my hair. I've already rescheduled my next appointment with him next month in which I will also be trying some color treatments as well.
Urban Retreat has truly been a phenomenal experience. I admit I was wrong and realize that they have the skills, experience and versatility to cater to women of all ages, styles, and professions.
Pros: Valet, Ambience, Location, Hair Styling Mastery
Cons: Closed on Mondays
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