I have been going to Ruchi on and off since 2003 (Mostly off lately). The quality of food and the quality of staff and attitude has steadily decreased. The last time I was there (several months ago) I might as well have been non-existent. They are increasingly catering to only a few loyal customers and leave the semi-regulars or once-a-monthers out in the cold. It is these types of customers that make a restaurant, not the every nighters. Speaking of cold, the last two times I went there they did not have ice in the water glasses or pitchers. They could not account for the lack of ice and seemed insulted if you thought the water was warm. The temperature of the restaurant was also overly warm on my last two visits. This leaves me with doubts about the temperature sensitive food items. On the last visit, they gave me the wrong dish and were very slow about making me the correct one. This should have been priority one. When I asked for extra papadam, the waiter nodded his head, but failed to deliver me more. I then asked again and he all of the sudden acted like he could not understand English and walked away shaking his head. Are they that cheap that they cannot give you an extra lentil wafer? This used to be a quality establishment, but they have gotten sloppy, lazy, and only cater to a few ""select"" customers. Please don't condescend to dining here.
Pros: Close to my house.
Cons: Has gone down in quality steadily over the years.
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