I took some shoes to this store to have an elastic strap shortened. I set my shoe box on the counter and opened it to show the employee what i wanted done. Before I could even say a word, he started yelling ""we won't work on those kinds of shoes anymore! Nobody's ever happy when we're done! etc, etc"". He went on for at least a full minute and turned abruptly, turned on a loud machine and started working on some shoes. My daughter and I just stood there wondering what just happened. It was a very freaky experience and I will NEVER step foot into a Hakky shoe repair store again.
Pros: None!
Cons: Abusive employee
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