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Wild Waves doesn't value customers or honor their deals - Review by citysearch c | Wild Waves Theme Park

Wild Waves Theme Park

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Wild Waves doesn't value customers or honor their deals 6/16/2007

Parking was arbitrarily doubled a couple years ago up to $12.There is a huge list of rides that are closed at any given time.Your bags are checked for food and drinks at the gate, to force you to buy greasy low quality food for outrageous prices.Beverage vending machines items are $3-more than twice what it is everywhere else. he bathrooms can be smelled from outside.My children?s school was offered a group discount.There was admission tickets,and an option of admission with lunch. I bought 3 with lunch options. There was no mention of whether the tickets themselves were good for the lunches or if separate coupons were necessary. Never having bought such a package before, I figured my tickets were lunch-inclusive, possibly by the design on the ticket or the color code.Only about half of the rides were open.At lunch time, I attempted to get lunch for my daughters and myself and were refused. So I went to Customer Relations to see what could be done about it.The manager was angry and confrontational.She told me that I should drive to my children?s school and clear it up.Ridiculous suggestion, since school is closed for the summer.She implied that I was lying to try to get a free lunch.She said, ?If I gave coupons to every person who came in here with a sob story like you, we?d give free lunches to everyone.?To which I answered, ?As long as we?re extrapolating, if Wild Waves offers deals to everyone and takes their money but doesn?t give them what they?ve paid for, they would be criminally charged for fraud.?We left Wild Waves.The refusal to work out the problem, their price-gouging from inflated parking fees,closing huge lists of rides, inspections that are stricter than border crossings to keep edible food out of the park soto force buying their over-priced junk food...Wild Waves is highway robbery. It is a rip-off establishment that doesn?t value their customers and doesn?t honor their deals. Pros: fun slides and wave pool Cons: overpriced, rude staff, many rides closed, horrible food, disgusting bathrooms, many rides need maintenance more
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