I received a gift certificate for a pedicure 6 months ago, and finally was able to use it. However, the pedicure menu has completely changed- they longer offer the various luxurious peducures included on their website (no princess pedicure, latte pedicure, etc), and do not use the lovely throne-like cushioned seats. Instead, they have one pedicurist who conducts a very business-like pedicure and provides heavy scoldings for not taking care of one's feet while you sit in a chair with your feet in her lap. This was far from a relaxing pedicure, and though she did a nice job of cleaning up my feet and nails, I left feeling more stressed than when I arrived. (She also does not believe in nail polish, so don't go if you're looking to walk away with pretty red toenails)
As a final note, a friend and I went together, and had sequential appointments, but were very sharply told we were not allowed to sit in the room while the other was having her nails done because it would be "too distracting". While I can understand why this may be true, again, it felt entirely inappropriate to be scolded. I will never return for a pedicure.
Pros: Lovely waiting area, friendly reception staff
Cons: Awful pedicure
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