I have only been to Urban Surf 3 times. Each time in hopes that maybe they would offer some better/friendlier service but low & behold the third time is not a charm. The first two times I felt like I was an inconvienence to them & I was interrupting something. Then I brought my boyfriend there this weekend and we were not even greeted. After browsing for a few minutes my boyfriend decided he would take the initiative and offer a hello to the girl at the front counter only to get a weak ""hi"" in return, she didn't even look up. Then we went upstairs where a guy who works there was talking to a friend or customer. In the time we were up there & had browsed all the goods we were never even looked, smiled, or talked at. So I am done with this shop and am forever devoted to Cheka Looka where I plan on buying my new longboard!
Pros: Good clothes, boards & variety of selections & brands.
Cons: Good luck getting any service!