Urban Retreat West

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2034 West Gray Street (at Chilton Road)
Houston, TX 77019

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(713) 523-2300
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Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
Urban Retreat West - Houston, TX
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Reviews
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( 14 )

Best

nice!!!!

Worst

I used to be a regular at Urban Retreat West and was willing to pay a higher price for a good quality manicure and/or pedicure. The atmosphere has changed quite a bit so, althoug...

Story Rocks! 2/29/2008

If you want the best service in the City talk to Joan (MANAGER). Joan is excellent when it comes to solving any issues with the salon and will work with you. I have experienced some issues at Urban Retreat, but have been more than satisified as to how Joan works with the problem and solves it. Hats off to the Owners of Urban Retreat for hiring a fabulous manager! Pros: Story Laurent and the mangement staff Cons: The fountains are too noisy and it is not a peaceful atmosphere more
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Someone finally listened!!!!! 2/11/2008

I went to the Urban Retreat a few weeks ago. I have heard so much about it in the community and from my neighbors that I had to try myself. I have lived in Houson for 6 years and have tried every "A" salon in town! This was by far.... hands down the most relaxing and wonderful experience I had. I had my hair done by Story. She said that she was using an Italian color on me. I have never looked so good. She finally did what I have been asking for years! This week I have traveled to Los Angeles and NYC and people stopped me in the airport to ask me about my hair. Story also reccommended their new Italian shampoo and conditioner by Alfa Parf.... the smell is divine! (a man on the plane said he loved the way my hair smelled!) I love the way my hair looks and feels. I love the color too! The experience was worth every penny ! 5 weeks later people are still stopping me in random places. Thank you Urban Retreat and Story. I can't stop telling people about my experience or raving about my new products. See you in a couple weeks! Pros: Hair, New Fresh products, Hair color, stylists, manager, parking, price is well worth what you are getting Cons: That I did not go sooner more
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Satisfying Service 2/7/2008

I have visited Urban Retreat countless numbers of times, whether attending a wedding, school formal dance, or just a relaxing day at the spa. I have received amazing treatment with the staff. If there are any mix ups or accidental appoinment cancellations, as has happened to me once, the staff graciously helps to provide the services needed. In particular, Story Laurent, a wonderful hairdresser who has extreme talent in her field creates, shall I say, "masterpieces" with her up-dos for formal events. As a picky person with makeup and manicures, I can walk in to Urban Retreat and let Story do my hair and she just goes wild with style, and not once have I been disappointed with her work. She is definitely one of the best members of the staff at Urban Retreat to help fix problems, whether it be split ends, or messed up makeup, she helps her customers feel the most satisfied when they walk out of Urban Retreat. I highly recommend scheduling services with her because you will definitely get the hair style, cut, or color that you go in hoping for; SHE'S AMAZING. Pros: Service! Story Laurent & Catha Duck Cons: Pricey more
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Lovely salon 1/22/2008

I am very picky about my hair. I cry everytime I get it cut, no joke. But Story Laurent did my hair the other day and it was exactally how I wanted it. She did my hair for prom last year and I fell in love! This past weeked she did my hair for senior presentation and it was amazing. The effort she puts into it is amazing, all i did was explain how I wanted it and she did EXACTALY what I wanted and more. I got so many compliments. If you are picky about your hair TRUST HER I did and I am so glad. more
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Wonderful Experience! 1/19/2008

Urban Retreat is such a great place! Everyone is extremely kind there and very hospitable. For hair color, cut, and style I definitely suggest Story Laurent, also. I have never had my hair look so good and received so many compliments on it! I will be back to Urban Retreat very soon! more
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Story Laurent 1/19/2008

I have been a client of Story Laurent for years and if anyone in or around the Houston area is looking for a hairdresser who will give them exactly what they are looking for, they should look no where else because she is just that. Any client can explain to her what they would like their hair to look like, no matter if it's with color, cut, or style, she will deliver exactly what is asked for. She is the most incredible stylist and I am absolutely amazed every time I leave. She is a color specialist and is especially good at updo's if anyone ever needs a style for any formal occasion. I highly recommend Story Laurent to customers of all types. more
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My expierence 1/19/2008

I recently went to Urban Retreat to get my hair done by a wonderful cosmetologist named Story, she did some sort of Japanese straightening and it turned out lovely. She also did a wonderful job giving my bangs some style and trimming my ends. She did and incredible job and my hair is so nice and straight and perfect. I will be coming back. more
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URBAN RETREAT WEST LOCATION 1/3/2008

Over the holidays I visited the Urban Retreat West location. WOW! In my own backyard I found a great place. Lorraine was amazing and friendly and helped me get ready for a great spa experience. This place is smaller than the Big Urban Retreat in River Oaks, but they matched up to all I have ever heard about the big location! My services were excellent, I had the best facial I have ever had by Natalyia, and great pedicure & manicure. The service was fabulous. It is a true treasue, I found this smaller Urban Retreat so friendly, cozy and warm. Pros: Location for Memorial folks Cons: NONE.......... more
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BEST Stone Manicure & Stone Pedicure 12/12/2007

I love the Stone Massage Mani. & Pedi. I received at Urban Retreat on Saturday. It was the most relaxing Mani & Pedi. I have ever had. Both lasted an hour and I felt like I had spent more time than I had when I was finished. The stone massage on the arms and legs made it so special. This was my first experience at the main Urban Retreat on San Felipe. It was GREAT! Loved the great coffee and cookies too! Pros: VALET and not over priced at all..................... more
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I Needed This Vacation 12/10/2007

Urban Retreat Day Spa was like taking a vacation, I did not want to go home. The staff was helpful and educated about the products and services. I have had a headache off and on for six weeks due to sinus, the massage and steam with the facial was just the thing for me. But what really helped to eliminate the headache was the fantastic facial massage for 15 minutes. I truly felt like I had taken a short vacation. Sandy gave a fabulous massage and Sabrina gave me one of the best facials I have ever had. I travel with business and I get alot of facials on the road! more
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Loved My Services 12/7/2007

I have been to Urban Retreat in the past and have always had a great facial and massage. I have never had a hair service. My stylist actually moved from Urban Retreat several years ago and I found her at my old nail shop. The problem with some hair stylists is they do not listen to what you want...She didn't. Because her hair is reddish she wanted everyone to be a red head! So I tried Urban Retreat. My hair looks great, feels great, and I Love it! Thanks Janice you did an awsome job. Pros: VALET and not over priced at all..................... more
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I Felt Like A Queen For THe Day 12/4/2007

Thank you Urban Retreat for making my birthday so special. Everyone was so nice and helpful. I had the best day trying new services and products. I bought alot of products to try at home ---so I can keep my hair looking special! Everything was perfect! THANKS AGAIN - Urban Retreat was everything I have ever heard it was -------------------------and MORE! Pros: Helpful Staff and Talented Stylists and Providers. more
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I NEED MORE OF THIS PLACE 11/30/2007

Feeling is Believing and I felt absolutely fantastic after I spent four hours at Urban Retreat. Facial was great and I loved the massage. Hot stones were used in my pedicure and was the best pedicure I have ever had. Kostintine is a magic man with hair. Honestly -----BEST HAIRCUT & STYLE I have had in Houston. He was so into me and what I wanted. This was a nice change to have peole so service oriented and Happy while they worked. I will go back again and again. Pros: Services worth the $$$$$$$$$ Cons: none for me more
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Great Place For Men Too 11/30/2007

I received a gift certificate from my girl friend for a massage and pedicure to Urban Retreat. I went on line and checked this place out before I took the plunge to have my first pedicure. I have had many massages, but not one so good as I received from Sandy. She really got the knots out of my neck and gave a class massage. My pedecure was a good experience and I liked the fact I was in a private room and did not have to sit in a row of women having the same service. The place was Man Friendly and had great service & coffee. I thought guys should know. Pros: Man Friendly Place Valet reated my car with respect more
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URBAN RETREAT MET ALL OF MY EXPECTATIONS 11/29/2007

What a PLACE! The valet Armando was so friendly, I was met by two women that could not have been nicer and helped me get ready for my day. I have never spent the entire day at a spa, but I have to admit it was a great escape. My massage was wonderful - thanks Rebecca, the facial was the best I have had - thanks Valette, manicure & pedicure was fantastic - thanks Tam....my hair is beautifully cut --- thanks Janice and I love the makeup---all mineral Franche'. Lunch was great and I loved how I was pampered all day! It was 5 STAR....... Pros: Everything was perfect and I could not have asked for a better experience. more
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Dont Just Read About It ---TRY IT! 11/28/2007

What a nice experience I had at Urban Retreat. I really hate reading reviews, sometimes you just have to go and try something new!. I loved the service and the Stylist. My hair was a mess. I had a fabulous hair treatment and a haircut...andmy hair has never LOOKED or FELT BETTER! The Lait is great and everyone was so friendly...So trying a new place was great for me. I won't be going back to my old spa anytime soon! Pros: GREAT HAIR DEPARTMENT & FRIENDLY ATMOSPHERE more
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ADORABLE PLACE 11/16/2007

Not only was my manicure & pedicure GREAT! I really have runners feet that need alot of work and honestly it was the best pedicure I have ever had. I loved the service!! The coffee was great - Chi Tea Coffee, everyone was so friendly, even the valet thanked me for coming. Pros: Service was Great. Peop[le were so up and happy. more
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My Spa Day- 5 ***** 11/15/2007

WOW! Thank you guys for making my day so special. Denise helped me get ready for my day and made me feel so comfortable, I admit I was a bit uneasy as I have never spent the day at a spa. I loved my massage - Jamie was great! I had the best pedicure I have ever had - Tam used a cranberry lotion that was a great aromatherapy - I bought two when I left. Kevin was fantastic! I love my new hair color----It was a great day! Pros: I felt at home - The lunch was great - and the services were so great! more
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Best Haircut I Have Ever Had 11/15/2007

I visited Urban Retreat last week after asking a co-worker who cut her hair. I was greeted and met by the hair stylists I asked for ---Constine. A Greek man who immediately clicked with, because he truly spent time with me and wanted to know what I WANTED. I have had a lot of bad haircuts because the stylist did what they wanted and not what I wanted....It is the best haircut I have ever had. The day after my visit it was fabulous and I could make it look the way I wanted. I loved Urban Retreat and Constine! Pros: The Overall Experience more
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Great Service 11/12/2007

This place was great, I only went to get my eyebrows done and they treated me to fresh fruit, coffee and made me feel comfortable more
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Urban Retreat Day Spa offers Mani & Pedi, Facials, and Massage Therapy.

Owner Message

  • The Urban Retreat has welcomed more than 400 clients For 21 years on a daily basis providing special luxury care for guests in and out of the Houston community. The staff and management of The Urban Retreat are dedicated to providing a nurturing, professional environment that brings together state of the art technologies with the highest trained service providers. In the area of massage Urban Retreat offers Deep tissue massage, Hot Stone Massage & Chair massage just to name a few. Some of our spa immunities include Manicure & Pedicures, Facials, Mud baths, Pregnancy Massage and Swedish massage. Check out our website or call for a full list of services provided. And keep in mind for your next birthday party or Bachelorette party we can host Spa Parties or provide Spa Packages.

Editorial

  • In Short
    This salon and spa strikes an engaging balance between luxurious sophistication and general accessibility. Urban Retreat makes a real effort to wrap the client in comfort, and the more extended treatments include spa food from a small but impressive menu prepared in-house. Even simple procedures, like a manicure, will probably be undertaken with the client sipping a soothing cup of herbal tea.

  • 12/11/2006 Provided by Citysearch
Additional information
  • Hours: Tue-Thu 8am-7pm; Fri 8am-6pm; Sat 8am-5pm
  • Payments: American Express, Visa, Master Card
  • Neighborhoods: Central, Afton Oaks/ River Oaks
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