I visit spas regularly and was greatly disappointed by Spa Blix, and in fact have never been treated so badly by any service person in my life before my experience there! I had scheduled a manicure/pedicure with a girlfriend of mine so we could get them together. When I showed up, my friend was late and called my cell phone, which was on silent, but I had it out so I saw her call. She told me that she had been trying to reach the Spa on their phone line, but no one was picking up for over an hour. She was lost and forgot her wallet at home, so she was going to be late. It was just then that the store manager came out and yelled in my face that "no cell phones were allowed in her store" and then walked away. I had no idea, and was in the waiting area, but also my phone never made any sound, and I didn't say anything but "okay, and let me ask someone here". How rude! Then, to top it off, the store manager and her employees began to ghossip about my being on the phone "in a spa" behind the room divider where I could perfectly hear them. Why didn't they answer their phone when my friend was trying to call instead of ghossiping about me? I was so put off that I was thinking about leaving, when a different woman came out to take me back to get my pedicure. I figured I'd give her the benefit of the doubt and just hope my friend could get there eventually. The pedicure was terrible, I am tall and my legs didn't fit in the permanent, screwed into the floor foot tub. I had to contort in an odd sideways sitting position to get my feet in. The water the woman used was too hot and burned my feet, the quality of the overall services was bad, and I had to do all this without being able to be next to my friend. When my friend showed up about 20 minutes into my service, after my pedicure was done, they started her and we were separated the whole time. It was terrible. I ended up waiting 40 minutes for my friend to get done with her mani/pedi. To top it off, I was charged an outrageous amount for the services that I got. I will never be going there again and have told everyone I know how rude the manager and employees were, how mis-managed the place was, and how bad the services are for the price. It seemed like the hair stylist guy did well and his customers seemed happy, that was about the only plus I saw to that place. It was a WANNABE spa - an over-decorated, amateur, attempt at a spa. I'd say go anywhere else but here!
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