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Review content:
I went to Spa Blix with a Groupon that I had purchased for a Mani/Pedi.
While the location is great, not in the middle of downtown, and the décor welcoming, that is where my compliments end.
2 of my friends and I had booked Mani/Pedi's for the same time. We were all brought back to the Spa waiting area to fill out paperwork. Then, my friends were brought back for their Pedicure's while I sat waiting for about 10 minutes until a staff member came to get me to do my Manicure. I wouldn't have minded that I wasn't able to get a Pedicure with my friends 1. Had they told us when we made our appointments that they can only service 2 Mani/Pedis at a time and 2. If someone had told me sooner than 10 minutes into my wait that I wasn't going to be doing a spa day with my friends.
My Manicure service was fine, and the nail technician friendly, but the results were poor. The base coat was applied, and then the color immediately after. The technician must have shaken the bottle, because I have bubbles all over my nails. Additionally, it was applied so thick, that I woke up the next morning with creases in my polish because each of the layers were not given a chance to dry prior to the next layer being applied. The day after my service, I removed my Manicure, as my nails looked terrible with the polish.
Finally, the Groupon was purchased as a $70 service for $29 that was supposed to include a mask on our hands and feet as part of the treatment. There was no mask applied. And when checking out and asking about how much the service was (not recalling what was in the deal) so I could tip appropriately, I was told that it was a $40 service. Meanwhile, my friend who received the exact same service, but did so out of pocket and not with a Groupon, was told that her services was $29. I cannot figure out why our services that were exactly the same, were different prices and how I paid for $70 worth of services but only received $40. While you may wonder why I didn't speak up sooner, the spa is darker and I was not able to see my nails until after I had left. And in regards to my Groupon, I wanted to double check the services quoted in the Groupon.
While I am extremely disappointed that the Groupon I purchased was misleading, and some may argue false advertising, my overall experience has made it so I will not be returning to Spa Blix. I have received far cheaper Manicures with superior results. The hour was relaxing, but I will be relaxing in another nail salon from now on.
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