I also wrote this review on yelp. They have a better selection of reviews, however, I find it necessary to tell EVERYONE about how horrible this place is.
I had my hair cut by the owner, Phillipo, several weeks ago. THIS IS THE WORST HAIRCUT I HAVE EVER HAD. You figure, going to the owner would be no cause for concern, however, after explaining that I have been trying to grow my hair out from a short cut, and would only like a trim with some layers, HE CUT IT ALL OFF, totally dismissing EVERYTHING I had told him I would like. Not to mention, being in tears, he said ""well thats style"", walking away for me to pay $100 for something I DID NOT ASK FOR. ( I don't know about anyone else but I consider that a form of theft and horrible ownership)
With that being said, I contacted the Better Buisness Bureau and reported him, and explained everything that had happened to me.
Also, while I was getting THE WORST shampoo I have ever had, I noticed that there were combs, color bowls, and those color brushes (with hair in them) were accompanied by DRINKING GLASSES... ARE YOU KIDDING ME? So I also contacted the MA State Board (after some trouble even being able to talk to someone) because I found this so unsanitary and repulsive. Not to mention, being tapped on the feet by other employees walking past in this closet sized shampooing area... SO THEY COULD EAT THEIR FOOD ABOVE ME.
I HAVE NEVER BEEN SO DISCUSTED BY ANY ESTABLISHMENT- EVER. Not even rest stops on the side of the highway bother me much after being there.
Also, the bathroom was weird, and also totally gross. The laundry is in front of the toilet, and it is also a changing room... tell me how this guy could even get approved for this? Also, there was hair all over the toilet seat, the sink, and gross stains on the floor in front of the toilet. The hamper in the bathroom had hair all inside of it (which is understandable because the robes to be put in are used) HOWEVER it bothered me because there was that gross film on the bottom that happens to trash cans over time, and there was another bin inside the hamper, that WAS a trashcan... he probably didnt have any room for it anywhere else, considering this salon is smaller than my childhood bedroom.
All in all, I had such a bad experience, I found it 100% necessary to contact as many people and spend as much time as I could to report the illegality of this man's establishment.
DONT EVER GO HERE.
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