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Overseas Service Haus - Preston - Dallas, TX - Reviews page 1 - Judysbook

Overseas Service Haus - Preston

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17899 Preston Road
Dallas, TX 75252
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(972) 818-1800
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews

( 40 )
( 2 )
( 0 )
( 1 )
( 5 )

Best

This place has done a great job on my car several times. They are nice and courteous at the counter. I dont remember when my car ran this good.

Worst

I went to overseas hoping to save a little money versus the dealer. I asked for an estimate on replacing worn out drive belts and performing an oil change and state inspection. Th...

Editorial review from Citysearch 9/26/2013

I was pleasantly surprised when I ran into Tony (owner). Tony and his brother Mike took care of my limousine fleet for 10 years before I sold it 3 years ago.He runs his business with Integrity. more

Editorial review from Citysearch 9/20/2013

I have the car serviced last week and I wanted to post my feedback for your excellent service. everything was above expectations! I want to mention the friendliness of the service advisers (Kyle, Perla), professional repair done and suggestions, for a fair price, not being asked to do extra work without being needed (most shops would take advantage and scare the customer). Plus Perla found options for genuine parts but cheaper for Texas, flexibility in scheduling, and not to forget the great advantage of having a very nice loaner. Plus they did a great wash without even mentioning to me. In summary, great customer service, really “customized” and great technical work. Thank you very much. more

Editorial review from Citysearch 9/6/2013

Overall safisfied with small paint repair to body (no body work required). Very courteous staff. Took no longer than estimated but we had to call to find out that the car was ready. Probably would have picked it up a day later if we didn't call. Price was fair and competitive. Would come back again and would recommend them. more

Editorial review from Citysearch 8/27/2013

I was very impressed with the professionalism and the outstanding customer care. I was very impressed that they provided a rental for my use while they had my car for a week. But, the thing that I am really happy about is that my car looked great--not just washed on the outside, but spotless on the inside. AND, of the most important thing....my car handles like it is brand new! Thank you! more

Editorial review from Citysearch 8/16/2013

I couldn’t be more pleased with the customer service I’ve received by the whole team. I mostly rely upon Kyle and Perla, but Roger and all the others are always most friendly and ready to assist. I particularly enjoy having the available loaner cars, towing, and very detailed information regarding any repairs needed as well as trying to keep out of pocket costs to a minimum. It’s a “no problem, not to worry, we’ll handle it for you” which puts my mind at ease. I wouldn’t trust my BMW or Jaguar to anybody else. The convenience of having Overseas 5 minutes away from my home is great and I do refer my neighbors and friends. more

Editorial review from Citysearch 8/7/2013

I have a 2007 Range Rover...I noticed something leaking underneath. Brought it in Tuesday and the mechanic was thorough. He even showed me where the leaks were coming from. He fixed the radiator, brake pads, cleaned my car...good personality, professional. No scamming. Thanks Overseas Car Care. more

Editorial review from Citysearch 7/22/2013

I took my 1993 735I BMW to get checked and was met with true professionals. One of the staff showed me what my car needed now and it could be done in a few days. I got to use one of their loaner cars for a few days , it was an very nice AUDI . Service was fast and affordable Thank you to all the staff at Overseas Car Care. Keep up the awesome work. more

Editorial review from Citysearch 7/8/2013

I have been taking my E350 Benz there for the past 3 years. I have never been unhappy. The owners are great and I Always has been greeted well. more

Editorial review from Citysearch 6/28/2013

My BMW 735il was running rough, so I stopped in at Overseas Car Care to get ti checked out. Man great service the people at the front counter were very helpful and show me everything the dealer said my car need based on it's mileage. I call the dealer and ask for a quote for the same services, Overseas was 20% less.\r \r Thanks more

Editorial review from Citysearch 6/21/2013

i choose overseas haus because of thewell-known good quality of work for a fair price, when they received the car they were very professional and friendly. they totally took care of me and handled my bmw just right .i really felt that i was in good hands and i was more

Editorial review from Citysearch 6/13/2013

I took my 1998 Jag xj8 to get checked and was meet with true professional. Kyle one if the service writers showed me on my car what it needed now and what could be done at a later date. I got to use one of their loaner cars for the day at no charge, it was nicer than my car. Thank you to all the staff at Overseas Car Care keep up the good work. more

Editorial review from Citysearch 6/3/2013

These guys did a great job with the work they did on my car! The paint job they did on the bumper made it appear as if the hit never even happened. Also the parts were fixed and the car seemed good as new. The service advisor Kyle as well as the owner Tony, were great people. They made sure that the job would get finished and done well. I would recommend my friends or anybody for that matter to this place. Fantastic work! more

Editorial review from Citysearch 5/30/2013

I have a 2005 Range Rover and it has been leaking anti freeze for two weeks and I took it to two different places and they said that I have to replace the engine. A friend told me about Overseas so I decided to call and schedule an appointment. A very friendly and helpful service advisor Perla called me back and tolled my truck there the same day. They gave me a loaner car for free. Overseas found the problem, it was only my radiator was leaking and repair it. I save thousands of dollars. Thanks Overseas. I will be a customer for life. more

Editorial review from Citysearch 5/28/2013

Here's my tip - get a written contract of exact work to be done. Do nothing over the phone. INSIST on keeping all parts replaced AND ask them to be placed inside new part box. So you know EXACTLY what is inside your car. Maybe you can then google and learn how much you were ripped off - assuming they didnt break something in the process - oh like a clamp or lost screw - you are yet to find out about... more

Thanks 4/11/2012

This place has done a great job on my car several times. They are nice and courteous at the counter. I dont remember when my car ran this good. more

I don't trust them - here's why 3/19/2012

I don't trust them after my last visit. My spark plug went out. Had the car towed over there (can't drive with cylinder misfiring). They attempted to get me to do a gasket repair. I declined the repair b.c. they were too expensive. I took the car directly to another shop for the valve gasket repair. Car did not idle properly before or after the second shop worked on it. Furthermore, I'm sure that Overseas damaged my front left gas strut - possibly to keep my car from being easily sold b.c. they may have thought I'd try to sell it without the valve repair. They did not get the business since they were several hundred more than the other shop on the gasket repair. They also wanted 500 for a slight power steering fluid leak, but said I could easily drive it for 6 mos to a year before refilling with more fluid since the leak was slight. WHY would I want to do that when I can get a cheap bottle of Lucas power steering stop leak fluid and not pay them. All Star auto recommended the Lucas fluid instead of the expensive repair. They are dishonest, and I truly believe they disabled my vehicle when I declined the additional work they attempted to sell me. They have always been overpriced when I've comparison shopped (I went there this one time due to towing costs).. Do yourself a favor - if you have a Camry like I do/did, call All Star Japanese Engines and Auto Service on Lindbergh Drive in Addison Tx. (972) 788-4299) and ask for a price before you commit to these turkeys. These other 5 star reviews must not have comparison shopped. Watch out for this bad business. more

great honest work 3/6/2012

They were very upfront abut the cost and got my approval before beginning repairs. I was very pleased with the work performed and I even thought it was done pretty quickly. I will use them the next time something comes up. more

Thanks again! 2/29/2012

My car had some troubles and was just barely running. I limped it into this shop and dropped it off. I got a call a few hours later that they just had to put in some sensors and if the estimate was okay the car would be ready before they closed. That was great news and they did do a great job, thanks! more

better than the rest 2/23/2012

They have taken great care of my car and I have seen them 1 time only. My old mechanic couldnt seem to fix all the problems at once and had me back every few weeks for something else. Overseas fixed everything for one low price and at one time. I will never go anywhere else. more

Super 2/20/2012

They gave me a good quote over the phone and I felt comfortable bringing it in here. They did the alternator at the quoted price and the car is charging great now. more
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Owner Message

  • Here at Overseas Car Care we have been dedicated to maintaining your vehicles since 1991, providing mechanical, bodywork and preventative maintenance for all of your needs. Our ASE certified technicians are highly trained and are able to accurately and efficiently repair any Japanese, American or European vehicles. Our commitment to service and integrity has led to the dramatic expansion of our business; today, we offer thrty five making us the largest independent import facility full bays for the most expedient service. Our commitment to service also extends to your comfort. Come experience the difference with Overseas Car Care and relax in our spacious waiting area while your vehicle is serviced. At Overseas Car Care, your comfort and convenience are our priorities ? our extensive service menu ensures that you have access to the service that you need, while our ASE certified technicians ensure accurate, timely repairs and maintenance that will keep you coming back to us. Find out why we are the best answer to your vehicle's service needs and how we can help you stay on the road with peace of mind.

Editorial

  • Import vehicle service specailists offer 24-hour towing, as well as parts, maintenance, warranties and a free loaner vehicle.

  • 9/23/2005 Provided by Citysearch

Additional information

  • Hours:

    M-Sa 7:00am - 7:00pm
  • Payments:

    Visa, Master Card, Cash, Discover, American Express
  • Neighborhoods:

    Far North Dallas

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