I recently went to "My Favorite Florist" to purchase a bouquet of spring flowers and I wasn't happy by my experience at all. First, the lady that was working wasn't helpful at all, in fact she was rude. I asked her a simple question about a certain flower and all she said was "NO" and didn't even offer any other help or offer alternatives. I found some flowers and went to pay for them, had to wait for about 5 minutes before she came to the front, then I was OVER -charged and had to wait even longer for her to fix the problem.
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