Master Auto Svc

As a single female, there is nothing more beneficial than finding a business that provides its customers with this caliber of professionalism, quality of work and amazing customer service. Whether I'm having routine maintenance, repair or body work... the service quality is exceptional. The location is very accessible and the hours are accommodating. More importantly, the management is dedicated to making every customer experience a positive one. Pros: Professional, thorough, honest, reasonable Cons: None more

I took my wifes car in for a noise that the dealer said would cost big bucks, the guys at Master found that the repairs were not that major and only cost less than $150.00 wow! they could have taken me to the cleaners but instead they were honest. As for me and my family we have new a new mechanic and body shop. more

Been there two times once for service, once for the body shop. My service visit handled very smoothly. Good communication. My collision repair experience was excellent. Blake the body shop manager seemed to know what he was doing and explained everything to me and kept me informed during the process. I received follow up calls from them after both visits to make sure I was happy. I'll use them again more

There's new ownership/management in place at Master Auto....my experience there was in complete contrast to what the other reviewers had experienced. My wife's car needed a complete repainting along with some cosmetic body work taking out numerous dings caused by a hail storm. She got a quote from one of the national chain painting/body shops and then got one from the new folks at Master Auto. The estimate at the national chain didn't include the ding removals nor replacing the headlights which was needed because the lenses had become very cloudy and yellowed. The estimate at Master Auto was inclusive, and less expensive. The work took several days....they called us daily to let us know the progress....they were polite and professional at every step of the way. When we picked up the car, we were just amazed at how good it looked....as if it'd come right from the new car showroom floor, rather than merely being a repainted 1997 car. They'd also detailed the interior...a very nice touch. All in all, if what they did to this car is representative of the work the shop will now be doing under the control of the new owners, folks in the Heights area will have a topnotch body shop/painting facility right in the neighborhood. Pros: Professional management and attitude Cons: None for this work more