My primary care doc is at the Polyclinic so I have been going to their Breast Center for years with no problems. This year there are new people in charge and things have gone to s**t. I am religious about getting annual mammograms because of BIG family history. Due to multiple screw ups on their part it took me 7 months (6 months past when I was due) to get an appointment. I finally got one in the beginning of July, and two weeks later got a letter, not a call, that I needed to schedule a follow up. After a ruined weekend I called them and got an appointment for a week later. I started complaining at that point for all the delays thus far and about being notified by letter. I went if for an ultrasound and they found a lump and then said they couldn't schedule a biopsy for a month!!! I ranted and raved and the doctor who was there said it wasn't acceptable but there was nothing the poor women there could do about it - the problem is on high. I started calling other places, and the Women's Diagnostic Center said they could get me in within the week, but they needed copies of my mammograms to make the appointment. So I called the Polyclinic Breast Center back and their printer was broken so they couldn't give them to me!!! Through a few million more phone calls I finally had my biopsy and now am waiting to hear if I have cancer. I will never go to the Polyclinic for anything again. This is not just bad luck, my doctor says that there have been many problems over the last year, problems they have never had before. GO SOMEWHERE ELSE!!!!
Cons: unacceptable wait times (weeks to months) for appointments including once possible cancer is found
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