Fire House Car Wash

Went in for wash with a Ford Expedition in need of it. Was approached by a Manager type and asked if I wanted a full detail service for $150. Told them I wasn't prepared to spend that right then...Person dropped the price to $99 and I agreed. Surprise, I was had! Firehouse called less than 2 hours later saying my FULL X-LARGE VEHICLE was completely done! This was BS! They did a slightly better than normal carwash and charged me $100 (my own fault). Later inspection confirmed, engine bay not touched, interior vents not touched, mats not touched, etc, etc... Firehouse how do you look in the mirror each day knowing you willingly scam people out of hard earned money for no service. That is fraud! more

I've tried to be a loyal customer of Firehouse--I have my car washed or wash it myself every week. I've been to Firehouse a minimum of 20 times in the past year...and am always prepared to re-wash it when I get home. Last time I went, the machine was down. The method of car wash was 2 guys using boat brushes to scrub the car down!! There was l line 10 cars long, when I asked if it would take a long time, I was told 10 minutes. I had just come from my garage where I was washing/waxing the car...I just wanted to get the dust off, asked them not to even bother with the inside; they didn't listen. The cars were bumping into each other like bumper cars, the bathroom ceiling had roaches come out of it and I was there for 50 minutes. After watching my car bump into the car in front of it, and then get rear ended by the car behind it, I was quite upset. By the time the car came out, I just got in and left with it soaking wet. To boot, it was like $15. Pros: promixity to my house Cons: expensive, bad job, rude people, takes way too long, streaks more

no regard for the customer. Rude, dishonest, I got different answers from everyone I spoke with. I have never been this unhappy with a customer service based business Pros: accessable Cons: Where do I begin, These guys are crooked, will rip you off more

I called asking for a manager, told there was one at the Colfax store named Chris. Noone there my that name. It used to be a great place, not anymore more

I normally take my car to WaterWorks. I decided to take a chance with FireHouse and I was extremely pleased with the service. My car has never looked so good. I got a detail service done. When I pulled in the ticket writer/manager Ed was extremely helpful and courtious. I told him about my reservations and he reassured me that he would personally take care of my car. Once I picked up my car everything that he had promised had been done. I would highly recommend this car wash to everyone. Pros: Professional Staff more

For a hundred dollars, you wont even get the instrument panel cleaned! Pros: location Cons: poor service, poor quality, poor attention to detail more

We recently took our car into the Fire House location on Colfax for a complete interior detail. When we picked up the car, the interior looked great, but we were told that our car had accidentally been backed into another car. There was a scrape in the paint and the bumper had pulled away from the side of the car. We were not upset, assuming that the damage would be repaired, we would be provided a rental during the repair, and that we would be offered some gesture for our time and hassle, like a free car wash or the like. Pros: Detailing is thorough and reasonably priced. Cons: Customer service is the worst we've seen. more

I just had my car washed at Fire House and I must say it was terrible. more