Downtown Harley

I'm a local & regular customer at Downtown Harley (DHD) and I'll give 'em good ratings compared to a lot of other HD dealers around the country. If you're a new- or used- bike shopper, they always have a good inventory. Knowledgeable sales people too. If you're a service customer, they're fair with their prices and timeframes. And they pick up and deliver your bike (if local) too... free. If you're an HD motorclothes, parts, or an aftermarket parts & accessories shopper, they're pretty-well stocked in those areas too. And there's always an ""on sale table"". Bottom line, buying/servicing/shopping at HD dealers isn't cheap. But you get the real thing. Downtown HD delivers as good of an experience as any dealer in the NW USA. And with the in-house coffee stand, weekend BBQs, summertime tattoo shop, and next-door metric mega-dealer, you really don't need to go anywhere else. more

So the new building is beautiful, freeway access is next to great, and they aren't out of as many parts as they used to be. In other words if you need an inspection cover gasket, o-rings, spark plugs, and a filter for your Evo they probably have it in stock now, where as in the recent past ... forget about it! That's all pretty nice, but expect that if you're not one of their new bike customers (they are hoping to get a good review from on their customer survey card that goes back to corporate Harley-Davidson) you will get the same old crummy service, lack of respect, and ""poopy"" experience! Pros: Architectural masterpiece ... Cons: Same crummy service & experience ! more