Diamond Exchange Chicago

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5 S Wabash Ave 1415 (at E Madison Street)
Chicago, IL 60603

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(312) 296-5650
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Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Diamond Exchange Chicago - Chicago, IL
Reviews
( 176 )
( 3 )
( 1 )
( 0 )
( 5 )

Best

From the moment we walked in we were greeted by the staff who were warm and friendly. Isaac ( the owner ) spent oodles of time with us explaining how to get the best quality diamo...

Worst

Just an advice, appraise your previously purchased jewelry from Dimend Scaasi and you'll be surprised. Pros: Live E-Chat Cons: Negative Appraisal

Best place we found to buy jewellery in Chicago 12/17/2008

My fiancee is from Chicago and so knows the city pretty well. That was a good thing as her local knowledge meant that rather than being ripped off on the high street, she did plenty of research online and built up a list of the best 10 stores in the jewellers mall, before we visited in Aug 2008. Pros: prices, customer service, emphasis on high quality more
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Great customer service,Great Price ,Great quality. 12/16/2008

Buying an engagement ring is no easy task ive been through 15-20 dealers & about 10 different websites claiming to ""the best "" Pros: Great costumer service,Great Quality, more
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Cathedral Tension - Simply gorgeous and classy ! 12/15/2008

I am unsure if I can find the words to express how happy we are with the ring we bought. It is simply GORGEOUS and CLASSY! I located the ring through an internet search months ago. We were skeptical of purchasing something so big over the internet so we went to a few local jewelers. We did not come close to finding anything we were interested in at the local jewlery shops. After each trip to the local jewelers I would find myself back on the web site just staring at the ring we wanted. Our skepticism of buying the ring over the internet was immediately erased once we talked with Alexa and Isaac on the phone. We set up an innerview session and had the diamond and sample ring overnighted to our house. We sent the contents back the following Monday and placed our order. A few short weeks later the ring was delivered. We are so completely happy and we knew we would not be if we settled on something less classy and gorgeous at a local jeweler. more
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Terrific Jeweler 12/4/2008

I was shopping online for an engaement ring. I have very limited knowledge of jewelry in general but with some input from my girlfriend as to the style and with some tremendous help from Shannon at dimend SCAASI I found what I believe to be an excellent ring for a terrific price. All my questions were answered quickly. The turn around was quick and while I waited I did some more comparison shopping and I couldn't find a better deal anywhere. I would highly recommend this jeweler to anyone looking for a great deal and service. Pros: Quick service knowledgable staff more
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Great service + gorgeous ring = very happy couple 12/3/2008

Being on a fairly modest budget, yet wanting the best ring and diamond for my fiancee, I exchanged many an email (and phone call) with Isaac. Isaac really took care of me, and was always responsive both before and after the sale. In the end, I felt like he had found the perfect diamond for me - the Hearts & Arrows round cut is absolutely gorgeous! My fiancee has fallen in love with her ring - and I feel it was worth every penny. When I had to get the ring resized, Isaac and Marta had the ring returned to me in 2 just days AND during Thanksgiving week, just so that I could receive the ring before my flight to London!! Thumbs up. more
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Amazing Jeweler 12/2/2008

I just recently purchased my finaces engagement ring from dimend SCASSI and it was a fantastic experience. They had come very highly recommended from a friend who had also purchased an engagement ring from there. Dimend SCASSI was actually the first jeweler that I visited during my search for a ring. I immediately fell in love with one of their signature settings upon my first visit. However, I was determined to shop around first to make sure I was making an educated decision. I was not only looking for quality, but also a great value. Most importatnly I was looking for someone who would help me find the perfect ring for my fiance and not just try to sell me on any ring. Alexa was all of that and more during my visits to dimend SCASSI. She was a friend throughout the process and also very forgiving of me as I tried to talk as if I actually knew something about rings/diamonds. Her knowledge and expertise were greatly appreciated as we searched for the perfect ring. In the end I kept coming back to that first ring that I knew was the one. Isaac was also very helpful and great to work with as I finalized the details of my fiances ring. Overall Alexa and Isaac made a lasting impression on me, and I would recommend dimend SCASSI to anyone who is in the market for some amazing jewelery. more
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Best Experience! 12/1/2008

If you are looking for a place to get your future fiance's engagement ring, wedding bands, or any jewelry, this is only place you should look into! From reading the other reviews on here, I couldn't resist on seeing what the hype was all about. And from the beginning, everything was true! I set up an appointment with Shannon, and she was great to say the least. She made me feel comfortable with the whole process in getting the perfect engagement ring for my fiance. It was like I was talking to a friend I knew for quite some time. Since I didn't know exactly what i was doing, she explained everything to me and made things very clear. Opened my eyes to the world of diamonds! She was extremely patient with me through it all. It was definitely opposite of those other jewelers, where they just see dollar signs. Here they actually care what you are saying and how you feel after you leave. I'm definitely going to go back to get the wedding bands! Thank you Dimend Scaasi and especially Shannon for everything! Pros: Everything more
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Customer Service Extraordinaire 12/1/2008

When Craig and I first talked about commiting, I began searching the web for ring designs and this is where I discovered Dimend Scaasi. Their website is visually stunning and easy to use as well as having the greatest range of designs that I liked anywhere on the web. I made an appointment with Shannon to visit Dimend Scaasi with Craig to look at their extensive collection of ring styles and diamonds. more
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Great Experience! 11/24/2008

I wanted to thank you for helping me through the engagement ring process. I felt very comfortable and it was my pleasure to do business with Scassi. Not only did you take the time to listen to what I was truly trying to buy, you wanted to make sure it was put together perfectly. My fiance was so excited, and proud to have your ring on her finger. Everywhere she goes she gets complements on the sparkle of the diamond. Your knowledge about the cut of the diamond vs. other qualities was very important in being able to find an affordable diamond that was still beautiful. Thanks again for the help and can't wait to see you for our wedding bands. more
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Best diamond stone selections...and prices..anywhere..!!! 11/14/2008

Started looking at rings and diamonds at local jewelers (in Pittsburgh) and at the advice of one of the people helping me..I started looking online. Little did she know I'm a ""masterful"" researcher and came across Dimend Scaasi.! My friend had recommended Bluenile (which also had a tremendous selection in diamonds). But, in terms of prices...Bluenile couldn't compete with Dimend Scaasi, in my opinion. With GIA certifications, its very easy to do comparrisons, and believe me there is ""no"" comparrison. more
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Great engagment ring service and value 11/13/2008

The online viewing service and chat ability are real unique and a tremendous resource for out of town shoppers. Since I live in Atlanta that was very very helpful. I would encourage shoppers from outside Chicago to consider this Chicago based firm even if you can't make it to Chitown to physically view there selection. On a more personal note, Shannon was very patient with me, very informative and knowledgable. I got exactly what I wanted which was a Tiffany recreation( I looked across the country for this setting) and I think I got a tremendous value on it all including some design input. I think if you want to design a ring they have great competience. My fiancee is very happy! Thank you Shannon and Dimend Scaasi. Pros: Ability to view jewelry remotely via live webcast. more
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Wonderful Experience 11/8/2008

Thank you, thank you, thank you. I had such a wonderful experience working with Isaac and the rest of the Dimend Scaasi staff. Isaac gave me full value for a diamond that I purchased from him earlier, and gave me a wonderful deal for the previous gold. The ring that I purchased was absolutely beautiful. My new fiance loved the ring, and it was personalized just perfectly. The diamond shines so wonderfully, and everytime I look at her hand, I smile. I can't say this enough, but if you ever have a chance to work with Isaac, do so. You wont be disappointed. I know I wasn't. Thank you so much Isaac. Pros: Isaac, selection, diamonds Cons: Fed Ex- maybe go to UPS :) more
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Great Customer Service 11/4/2008

Alexa couldn't have been more helpful! At no time did I feel pressured to buy anything; she was extremely knowledgeable which made for a very comfortable experience. My fiance absolutely loves the ring. I highly recommend Dimend Scaasi and specifically Alexa to anyone looking to purchase/talk to someone about an engagement ring. more
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Great communication and personalized service 10/28/2008

After weeks of searching for my perfect wedding ring, I found several beautiful options online at Dimend Scaasi. I was initially a little leery about making such an important purchase online, but my concerns were quickly alleviated as soon as a spoke to Shannon, who was warm, knowledgeable and accommodating through every step of the process. Shannon quickly determined my personal style and arranged for several samples to be overnighted to my home. Once we chose a ring, she went out of her way to keep both my fiance and I informed about the status of our order and even arranged for a ""rush"" job to allow sufficient time for any size adjustments prior to the ceremony. Shannon was genuinely interested in making sure that we got exactly what we wanted and provided exceptional service throughout, offering us great peace of mind for such a significant transaction. I would highly recommend Shannon and Dimend Scaasi to anyone! more
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So Beautiful........ 10/22/2008

I Love My Rings!!! I would highly recommend this jewelry store to anyone looking to purchase well above average quality diamonds at a fair price. You could find cheaper products in the mall but you will also find a MUCH less desirable product. Alexa (Lexi) who helped me through this entire process was spectacular! She had great advise and shared her honest and knowledgable opinions with me through out this process. I live in Wa. state so doing this through the internet I originally thought was a little chancy but they were referred to me by a client of mine and once I saw their web site and could chat with them live any time I felt totally comfortable with my decision. Their design ability, customer service, and quality would be hard to beat any where in my opinion. My rings are three seperate bands totalling just over 3 carats and are so spectacular to look at that I can not keep my eyes off them. I have noticed that other people have a hard time not staring at them also!!! Thank you Alexa for all your patience and for making this one happy lady in Washington! more
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THEY ARE WONDERFUL!!! Especially Shannon! 10/21/2008

I was hunting for a Beverly K band and was unsure about ordering from an online site. I found Dimend SCAASI and called. I was greeted warmly by Shannon and was treated extremely well. She was amazing and offered to ship the ring our to me that afternoon. I called late friday afternoon and saturday morning I was wearing my new ring!!! She was amazing and I HIGHLY recommend her and the company to ANYONE!!! more
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Great Experience 10/17/2008

All I can tell you is that these guys were great. I live in California and Lexi worked with me via phone and internet to design and execute the exact ring I wanted for my wife. When the ring was sent to me and my wife wanted slightly different colored sapphires, Lexi took it back, mailed us additional samples to choose from and then delivered a wonderful ring at a very competitive price. I will shop with them again. Thanks! more
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I love my ring! 10/17/2008

I almost feel guilty having gone to a place with such an amazing selection & such an obvious ability to create amazing designs and having a solitaire ring made. It's a 4-prong with a tiffany-style no-taper band. It's so simple they didn't even carry it! However, with all the excellent reviews and their service model of the 30-day guarantee & free polishings & resizings for life, it seemed like a great option. I went in back in April and worked with Shannon. I explained that I really wanted to put all the money into a really great diamond, rather than put a couple grand into the band or side stones. She was really great, and I left so excited! In May, my fiance proposed & I couldn't stop staring at the ring for several months (I was a danger behind the wheel). Other places, for the same money or more, showed me stones in an H color or with less than excellent cut , etc. I ended up with an excellent cut (hearts & arrows) that sparkles beautifully & an F color. It's simple & beautiful & classic. I can't wait to get my wedding band there--I already have it picked out! Pros: amazing selection, great service, near train Cons: no parking more
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Horrible customer service, go elsewhere!! 10/13/2008

Dimend Scaasi delivered a ring with obvious surface finish defects, which they claimed could be fixed. They took it for 2 weeks, then hoped we wouldn't notice that NOTHING had been done to it. Then they told us that the ring needed to be re-made, and never should have been given to us in the first place. When they remade the ring, it looked nothing like the original! Cons: Terrible customer service. Inconvenient hours, expensive parking. more
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Not a good experience 10/9/2008

Has been a pain. more
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Summer SALE!!!:
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Diamond Exchange Chicago is the ultimate place to buy and sell diamonds and engagement rings in Chicago! At Diamond Exchange Chicago we have been offering wholesale diamonds and jewelry for over 20 years! We are know as the best place in Chicago for diamonds and fine jewerly. Diamond Exchange Chicago is a wholesale diamond jewelry store that has the best prices for loose diamonds and engagement rings in Chicago. Until recently we were only open to the trade and we did not cater to the public. With the opening of Diamond Exchange Chicago, customers can now get wholesale diamonds in Chicago directly from the source. Do not waste your time at your typical jewelry stores in Chicago where you have to pay very high markups on the diamonds and jewelry that you want. Now that Diamond Exchange Chicago is open to the public you can have access to our diamonds at wholesale prices! We carry GIA certified diamonds as well as non-certified diamonds. We carry round diamonds, princess cut diamonds, oval diamonds, marquise diamonds, cushion cut diamonds, radiant diamonds, emerald diamonds, heart shaped diamonds, and more. We have a large selection of gold and platinum engagement ring settings to choose from. We are also excellent at creating custom jewelry. We can create the custom engagement ring of your dreams at Diamond Exchange Chicago.

Owner Message

  • Whether it is engagement or an anniversary gift, our hand-crafted contemporary and classic styles are the perfect way to say "I Love You".

    We can also transform your design idea into a masterpiece by utilizing latest CAD technology.

    We carry the finest cut quality diamonds, including Ideal-cut, Hearts & Arrows diamonds, all GIA certified. Future upgrades are done with FULL credit too.

    We operate in a fully transparent manner where prices for all our services are clearly displayed on our site - no price gauging, no games, just the highest quality Engagement and Wedding rings at very competitive prices.

    We are proud of our stellar 5-Star rating, check us out to see why we are the Best Chicago Jeweler for you.

Editorial

  • Sells wide range of jewelry, including Eightstar diamonds, wedding bands, engagement rings, pearls, earrings and more.

  • 10/23/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-6pm, Sat 11am-3pm
  • Payments: American Express, Visa, Master Card, Discover
  • Neighborhoods: Central, Loop
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