Car Spa INC

Went for chip repair, charged 95 dollars for 5 chips and gave me a quick polish as a free wash. The chips didn't even get fixed and barely touched my car. Car was still the same as I brought it and with polish swirls. I was watching the guy from the window the buffer didn't even rotate when He was applying the wax. The worst carspa ever. Don't waste your money here for nothing.... more

Here's my review: I have gone here for 4 years and we own 2 cars. I never have had any problems and they always did a good job on cleaning the vehicle. But, I will no longer go there. As of yesterday, an employee there STOLE an iPOD out of my middle console in my vehicle. I CANNOT BELIEVE THIS! It was an older model iPOD, the 2005 Video iPOD with a white cord. Granted, probably a little of my fault for leaving it in the console but I had gone there for 4 YEARS with no problems so it seemed like a reputable place. But, I got back in my car yesterday and immediately saw it was gone when I started to try and play it. The 'line out' cord was neatly coiled up, which I never do, and it was just gone. I will advise anyone I know to not go there. I spoke with the General Manager, Brett, and he said 'you know, we do post a sign that says to take valuable out...', yes, I did I told him but I should not have to worry about a business stealing from me when I'M GIVING YOU BUSINESS! Hell, the iPOD is worth about $100 used, and I spent $34 that day. He said he would check the security cameras and get back to me yesterday. He has not. He also said, 'there are numerous people that touch the car and he does not know who took it.' I said, that may be true but there are a finite number of people that touched my car. He did not have response. I told the manager I just want my iPOD back. I don't care who took it I just want it back. So, everyone, I paid this company to have my iPOD stolen. Great. (sarcasm) He said he would call me back definitely by end of day yesterday. He has not yet. I called their customer service hotline and logged a complaint. They at least apologized and said someone would get back to me in a few business days. I'm not sure how this will work out. I'll keep everyone posted. I love my music and this incident ruined my day, week, and month. Plus, now I have to find another place to wash my vehicles. Of note, it may not seem like much but I checked my bank statements and I spent $200+ dollars there last year. Granted, that may not seem like a whole bunch but if enough people that spend that much or more/less don't go there, they will be out of business because they employee thieves. -J more

I went to the Coit & Frankfort Car Spa for a quick wash and one of the guys noticed I had a chip in my windshield. I hadn't gotten it fixed because I thought it would be expensive. They handled all of the details with my insurance and got it fixed for free in 20 minutes. My truck looked wonderful, inside and out, and that chip in my windshield that was bugging me is gone :) more

July 10, 2007 Don't ever go there! more

I've been to Car Spa for the exterior drive-thru machine wash. Once I purchased the Ultimate Wash, and they were supposed to clean the interior by hand and add some extras. THEY DID NOT! You can watch the guy from the window, and after the drive-thru wash he just vacuumed the inside and then came and got me! I showed the manager the dust all over the dash and console, and leaves that were on the carpet of my car. All he offered me was another free wash. NO, I want what I paid for, not another bad car wash!! Bottom Line: If you want their cheapy exterior wash only, then go ahead -- or go somewhere else with a machine that's cheaper than $7. But if you want the interior of your car cleaned, I suggest going somewhere else. The Coit & Frankford Car Spa does a horrible job!! Pros: Machine-Wash Exterior Cons: Bad Interior Wash, Bad Customer Service more