When I was looking into airbrush tanning for my senior prom, I decided to try Cabana Tan. I drove thirty minutes to get there and bought the 3-for-$75 deal, rather than paying $30 for each airbrush session. The night before my first spray I showered and avoided lotion, as instructed. When I arrived, I was promptly airbrushed and rushed on my way because 'another appointment was about to come in'. I was treated as if my money was less important than the other customer's. The next day, I got to see the full tan and must admit that it was nearly flawless, with a few color imbalances here and there. A week later, most of the tan had faded, except for a few spots on my arms and legs that were still as dark as when they were applied. After two weeks, I called in and complained. I asked for my money back for the next two tans I had paid for, and agreed to pay full price for the one I had recieved. The owner was very rude, making sure to point out that she'd been doing this for three years and hadn't had any problems so far. She said to come in and prove to here that the spots were there. I drove thirty minutes again, only to find out that she'd 'just left for the day'. I went back the next day and was greeted by the staff. When I told them my name, I was treated coldly and examined in front of the other customers. The owner denied seeing any spots, though I could clearly see them, as could my friends and family. She reluctantly refunded me and told me not to come back; which will not be a problem for me.
Pros: Nice decor.
Cons: Horrible staff and service.