Bellevue Cadillac

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Bellevue, WA 98004

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(425) 450-1717
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Auto Repair & Service

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Automotive

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Service department is inept, failed to do the simplest of tasks (e.g. put new oil change sticker, rotate tires). Had 4 service repairs done here, all of which never resolved the i...

Shaddy service 10/26/2009

Service department is inept, failed to do the simplest of tasks (e.g. put new oil change sticker, rotate tires). Had 4 service repairs done here, all of which never resolved the issue and made the car worse than it originally was. Last service, dealer released the vehicle with major alignment and vibration problems. Another dealer told us they did not do the repair properly nor should they released the car with the vibration. Dealer never accepted accountability for any wrong doing. BBB rated it a F- for not responding to consumer complaints. more
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Worst Place Ever 12/22/2006

I have never gone to a dealership in my life that doesn't care for its customers as much as this place does. It is the worst place ever, you go in for some simple work and you are leaving that place with no arms and no legs. They will literally rob you blind! They SUCK THEY SUCK THEY SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! more
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Same repair twice - over charged 8/16/2005

Took my car into have "hub and barring" replaced. The short strory is that they charged me for parts three times what I could have paid at an independant car shop. THEN, six months later the same hub went out again, and I was 1,000 miles beyond the 12,000 mile warranty for that repair - and did they honor their workmanship anyway, or even offer a discount... Yes they did!! a whopping 35 dollar discount !!!! I obviously left and had it repiared again at an independant shop and paid half of what I paid the first time. more
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