I will never order from this place again. I placed a delivery order via Grub Hub listing my correct address. The Grub Hub information told me that the order was supposed to come a little before 8. I got a call just shortly after 8 from the doorman from the building 2 blocks away (same street number, just different street) saying that the delivery guy ended up there. I explained where I live to the doorman and he sent the delivery guy in the right direction. You would think that my order would then come 5 minutes later, 10 minutes top. Wrong. It took the driver another 30 minutes to come to my place and that was only after I called Apart about it,. While I complained about it to Apart, the girl on the phone was unwilling to help me and making the excuse that it was a busy night. And the driver claimed that it did not take him that long to get to my place even though I have the caller id with the time on it showing when the doorman from the 1st place called. I now have my cold food 30 minutes later than expected and I can't even enjoy my food even though I heard it was delicious. Grub Hub on the other hand was very courteous and helpful (I had contacted them to try to at least take off the tip even though I really just wanted to cancel the order). They could not do that but they did offer me a gift certificate for the full amount of my order. So Grub Hub I give 5 stars while Apart gets -5 stars.
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