A Better Tripp Moving & Storage

id: 27797275
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5400 Mitchelldale St Ste B1
Houston, TX 77092

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(713) 266-8348
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Reviews
( 80 )
( 11 )
( 2 )
( 3 )
( 4 )

Best

Worst

The crew that carried out the move did an excellent job and we would have been happy to recommend them if not for the sneaky way the company increased their charges at the last mi...


Efficient, Careful, and Polite 2/11/2014

Crew was prompt, very careful with our stuff, and they did not milk the clock. They worked very hard, and even put up with our yappy dogs. I highly recommend A Better Tripp. more

Great experience 2/5/2014

I can't say enough about the excellent service I had in moving my mothers remaining home items to the Boys and Girls Home charity that this company supports. My 85 yr old Mom moved to an independent living facility and A Better Tripp did that move in the fall. When Mom decided she wanted to stay permanently we decided to sell our family home. It sold in one day! Next, we had to figure out what to do with the remaining furniture and house hold items. I called my fav moving consultant, Allen Belieu, and he suggested the donation to the boys and girls home they support. My Mom loved the idea. The move was a snap in 1/2 day with two very wonderful movers, Darrell and James, who were so nice and organized, clean and efficient. I WILL NOT DO A MOVE UNLESS IT IS WITH THIS COMPANY, if you are reading this for research, stop and go with a Better Tripp! Tara, thanks for all the coordination calls, it went flawlessly. more


Great experience 10/14/2013

Jose Ruiz, Johnny D and Jose R were prepared and well organized. Hard workers that made our moving experience great. Thanks for the help! more

We were very pleased! Excellent movers. 10/10/2013

Prompt, clean, respectful, polite and hardworking. Made the move easy and pleasant. We highly recommend them! more

From the first meeting to the actual move, it was smooth sailing! 10/8/2013

From the first phone call inquiry after I had checked on Google Reviews, to the home sales call, the scheduler, and the actual move, I didn't have a single issue. Everyone in this company is extremely pleasant and helpful. Special thanks to Jorge and Oscar on the actual move, it was wonderful that my 85 year old Mom wasn't upset at all about packing up her most precious belongings. more

Great service and attention 9/6/2013

Would highly recommend them...flexible, accommodating, and impeccable service. more

A better move! 8/29/2013

This was our first time to use a moving company, All of our past moves have been within the same small town so a U-Haul and a couple of buddies did the trick. However this moved called for professionals. I had heard a few horror stories about movers and was skeptical about the experience to say the least. After doing my homework and researching several movers in the Houston area I decided on A Better Tripp Moving and Storage. Excellent choice!! The guys showed up on time, got to work and never looked back. They packed the home one day, loaded trucks the next, and moved us to just north of San Antonio the next day. The guys were very careful, thorough, and courteous. They had to take all our belongings to a storage facility has the home we are moving to will not be finished for a few weeks but we plan on having A Better Tripp M&S make the final move. We were so impressed with the crew (Darrell, David R., Emilio, and Jorge) that we have asked the company to send them back out to get us set up in our new home. If moving is your future I don't feel you can go wrong putting your trust in this company. It's been the right move for us! Thanks, Charlie more

Editorial review from Citysearch 8/16/2013

Better Tripp was OUTSTANDING from start to finish. Allen was excellent as a move consultant and worked his schedule to accommodate ours. Even better, the four man crew - Lupe, Edgar, Jose, Rafael - outworked Allen's estimate. They were careful with and respectful of our belongings and home (new and old); everything was moved without a single issue - nothing broken, dented or even scratched. They exceeded expectations and helped our move come in under budget. I would highly recommend A Better Tripp and particularly Allen and Lupe, Edgar, Jose and Rafael as a four-man crew. Top notch. I'd recommend them to family and friends. more

Overall Summary of experience - Excellent with attention to communications, polite work force, on time, hard working and final pricing was exactly as quoted with no "hidden surprises. Will... 8/2/2013

Selection Process: 1. Initial contact via email followed by telephone exchange - Staff knowledgable, able to answer questions first time and prompt and courteous. 2. Quote was thorough and accurate to tasks requested 3. Agreeement for services, scheduling and confirmation was well communicated via email and telephone. 4. Actual move was exactly to schedule and cost 4. Overall - great experience. more

A surprisingly good experience 8/2/2013

The people at Better Tripp made the moving experience a good one when I had been expecting all the hassle that comes with such a transition. The folks at the office couldn't have been more helpful, and the guys who came to actually move the furniture were really nice, worked hard the whole time, and did a really good job. I couldn't have been more pleased. more

The best movers 7/15/2013

I've used A Better Tripp twice now. The first time was four years ago; I got a quote in writing because I had been ripped off by movers so many times before, I decided I wanted to go a different route and pay by weight. The movers packed and unpacked, in addition to moving. It was wonderful - professional, polite and as quick as it could be without breaking anything. It really cut down on the time I would spend unpacking and saved my back. They didn't charge me a dime over the quote. The second time I moved I just had A Better Tripp do the loading and unloading, and was charged by the hour. The guys didn't play games to get more hours - a reasonable lunch and breaks, and they worked as fast as people moving heavy furniture can. The guys were SUPER polite and easy to work with. They accidentally charged me $125, that I didn't notice. About 30 minutes later, there was a knock on the door, and the head-mover told me I was overcharged, corrected it/had me sign the paper, and was on his way. I was very impressed with his honesty. I could not be happier with either move. They were my first ever good experiences with great movers. Not one item was broken! I highly recommend either payment style with A Better Tripp. Happy moving! more

No background checks! 6/11/2013

We chose this company based on their reputation and the fact that they advertise they screen their employees using nationwide background checks. Unfortunately, this is all lies and my child was molested by and employee and know felon that worked for them. more

Editorial review from Citysearch 6/11/2013

We chose this company based on their reputation and the fact that they advertise they screen their employees using nationwide background checks. Unfortunately, this is all lies and my child was molested by and employee and know felon that worked for them. more

A painfull move made easy by your people in Houston, TX. 6/6/2013

Moving from my home of 45 years was a very painful thing for me. The move was made as easy as possible by your excellent people (both in planning and executing). Renee was a big help and the movers were so careful that not a thing was broken. I would recomment Tripp to anyone I know who is moving. more

A Little Slower than we had hoped but otherwise very good 5/5/2013

They good in virtually every respect other than the amount of time that it took to complete the move. Since it was a small move, we had to wait until a truck with other loads headed to our area and that took quite a long time. Other than that, everything was first class and well done. more

A Better Trip Movers delivered as promised in every way! 4/19/2013

Our move from Queens, New York to McKinney Texas went as promised. Rosell & Emilio arrived on time, handled and wrapped everything with care and delivered as promised. No extra charges and no damages! We highly recommend them for a stress free and timely move. more

Excellent experience 4/16/2013

I was shipping furniture and many small, fragile items from my mother's estate to my sister's home in Northeast Texas and to my home in western Arkansas. Melvin came out and gave us our quote which was considerably less than the other quote I received; he was very reassuring. The crew of Jose and Oscar couldn't have been better. They were very conscientious with everything, from packing to loading, and very courteous. They were just very committed to making the whole experience go well. They accomplished their goal admirably. Thank you Jose, Oscar, Melvin and A Better Tripp more

The crew was very professional and pleasant but I ripped off on pricing. The move consultant was sneaky about their charges and I was forced to pay an extra 115usd. Be careful with them 4/15/2013

The crew that carried out the move did an excellent job and we would have been happy to recommend them if not for the sneaky way the company increased their charges at the last minute. The ove consultant guaranteed that charges would be clear an unequivocal only to turn around at the last minute. They tell you you will be charged for a. Minimum of 3 hours plus 1 hr drive time. We used a total of 4hrs 30 mins altogether and they charge that as 5hrs 30 mins contrary to our initial agreement. I was in shock when I called the move consultant (Allen ) and his story changed at the last minute insisting that that was the way they charged contrary to what he had told me earlier. I hear that's their usual style they wait till the last part of the move and flip on you right there and act oblivious to their own misrepresentation . and They still had the nerve to send me a review request ? more
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