Swickard Toyota

I have had my toyota serviced at both the Magic Toyota and at the Kirkland Toyota - I will now only take my car to Magic. I trust the service members when they tell me I need service and don't ever feel pressured. I very much appreciate their honesty. more

Every one of my service experiences with Khing Ly and the Magic Toyota service staff has been exceptional. When I needed my headlights replaced ""early"" (before Toyota modified the headlights) & the car had just edged out of warranty, the Magic Toyota Service Manager offered me a deal I could not refuse. I like how the staff works with you, explains all options clearly, the standard 10% off on service, etc. Lastly, it's always so dear to see the paper flower Khing's daughter so lovingly made for him that he keeps on his monitor for all to enjoy! I would definitely recommend Magic Toyota for your service needs... more

Very Good and Excellent service as always, been with this place since 2003 don't want to go any where else!!! more

I've had all of my service done on our Toyota at Magic Toyota since we bought it three years ago. They have always been extremely helpful, walked through any suggested services, and the work has been perfect. They provided a free loaner car, and they even took care of one problem in our truck for free. I've used several dealerships in the past for other cars, and Magic Toyota has by far provided the best service and experience. I highly recommend them! more

I have had all my service done at Magic Toyota since we bought our 2007 Sienna over two years ago. They have always been friendly, businesslike and thorough and their prices are competitive. Once, when they had told me the service would take 45 minutes and it took over an hour, there was no charge. My recent scheduled maintenance revealed a tranmisison leak that would have cost about $1400 but it was covered on the warrantee and the other work was resonably priced. The work took more than a day but they provided a free loaner car, as always, and I picked up the van the next day. I see no reason to go anywhere else for Toyota service. more

Just recently I took my 2005 Camry in for its 100,000 mile check. Christine took care of me and when I mentioned I would appreciate knowing ASAP when the car was ready for an appointment downtown she followed through and I made my appointment. I have been going here since summer, 2005 and each 5,000 mile check has been quick, thorough, and reasonably priced. I'll be there for my 105,000 check and beyond! more

We bought our Corolla from Magic Toyota a few years ago and will continue to take to to them for our regular service visits. They are very friendly and are continually working to improve their service department. I recommend taking your car here!! more

Service for warranty work on our Sienna was completed without issue. I was able to work from the waiting area using the wi-fi provided. Coffee machine could have made better hot chocolate, but other than that, no complaints! more

Work performed to satisfaction and completed when promised Thanks Jim Matson & Magic Toyota .... more

I brought my car in for its first service appointment after purchasing it last fall. They staff was very friendly and respectful of my time. They had a few different waiting rooms with many amenities, and the free car wash coupon at the end was a wonderful bonus. Will go back for all my future auto needs. more

Service department folks are always respectful. Prompt service, good price...choice of waiting areas (with or without tv), computer access, decent coffee...and a car wash coupon!! more

I have had many vehicles serviced at Magic over the years. I have also bought many Toyotas there too. The service department is always fast, friendly and get's the job done. Their free service loaners are also generous. more

Rarely do I ever express enthusiasm for a car dealership because well, c'mon let's face it, usually dealerships are a pain in the ass to deal with. Magic Toyota, however, has far exceeded my expectations. The first time I went there was for my Corolla complimentary oil change. The Service Department was quick and efficient and finished my car in the time frame promised. Granted, getting a routine oil change isn't much of a test as to how good or bad a dealership can be with regard to customer service, but it was my first impression and I was impressed. My second visit was the true test. Someone had smashed my driver's side window and stole some items in my car. I took my car to the Service Department and spoke to King Lee. He was polite, informative and reassuring. Because of him, everything went smoothly. He submitted the repair estimate to my insurance company and made sure not to order the parts until they ok'd the estimate so that I wouldn't be stuck with the bill. Whenever I calle more

I am a recent college graduate pursuing a carrer as a nurse. I needed a newer car (the old one was dying) and I needed to start building up my credit. For almost a month of searching and running into pushy cars salesmen living up to their stereotype, I took a trip to Magic Toyota in Edmonds and was greeted by a sales person by the name of Tommy Hu. \r \r Unlike most car salesman I had dealt with before, he gave me breathing room. He was low key with a pleasant disposito. Tommy was a straight shooter from the getgo. He enquired as to what I was looking for and I told him something within $10,000-$12,000 dollar range which was fairly new without too many miles. Instead of following me around like a lot of pesty car salesman trying to force cars too old or out of price range down my throat, he simply told me to call him when I found something I liked. He leveled with me telling me that he knows it's hard to buy a car as a young person just starting out. He assured me that he would be able t more

I am a recent college graduate pursuing a carrer as a nurse. I needed a newer car (the old one was dying) and I needed to start building up my credit. For almost a month of searching and running into pushy cars salesmen living up to their stereotype, I took a trip to Magic Toyota in Edmonds and was greeted by a sales person by the name of Tommy Hu. \r \r Unlike most car salesman I had dealt with before, he gave me breathing room. He was low key with a pleasant disposito. Tommy was a straight shooter from the getgo. He enquired as to what I was looking for and I told him something within $10,000-$12,000 dollar range which was fairly new without too many miles. Instead of following me around like a lot of pesty car salesman trying to force cars too old or out of price range down my throat, he simply told me to call him when I found something I liked. He leveled with me telling me that he knows it's hard to buy a car as a young person just starting out. He assured me that he would be able to find something that would fit my budget and give me affordable payments. For the first time, I didn't feel pressured around a car salesman. Even though I walked out of that car lot that day without purchasing, I kept his card with the intentions to actually call him back even if I decided to go with another dealership. \r \r A few days later, I found a 2008 Toyota Corolla on autotrader that fit my price range that happen to be at a different Toyota dealership. I called Tommy to see if they had a similar car available. He did, and by the time I arrived, he had a newer and lower mileage car ready for me to test drive. The long drive ending up being well worth it. The selection was incredible with over 200 pre-owned cars to choose from, many of which were Toyota Certified with extended warranties and in great shape! \r \r Honesty and Integrity go along way with me. I drove all the way from Olympia (almost 2 hrs) that day. The Corolla that Tommy had ready for me was beyond my expectations and turned out be the perfect car .\r \r Other car salesman and dealerships could learn something from Tommy Hu and Magic Toyota about customer service and integrity.\r \r Thank you and God bless you all. \r \r \r \r more

I went to this dealership because I was referred by a friend after I couldn't find the Prius I wanted in Everett. Magic Toyota didn't have the one either but the salesman drove to Spokane to pick up the one I wanted. Thank you for the extra effort! I love my new Prius!! more

I read all the research on how to buy a car and get a great deal and configured my car on KBB. Then shopped 3 different dealerships for my Prius trying to be as objective as possible. I ran into the best salesperson Tyson at Magic Toyota.. He actually listened to all the questions from both my wife and I and worked really hard to get me the right answers. He spent almost an hour explaining every feature of our new Prius making sure my wife and I were comfortable with the car. He even programed our radio stations and our phone to the Bluetooth feature. It was so enjoyable we are going to send our daughter and son in-law to look at a Sienna minivan from Bremerton. We are sure he will give them the same treatment we received. Tyson even introduced us to a lady that scheduled our first service appointment and showed us how to do it online in the future. We will defiantly come to the meeting for new owners he invited us to. more

I bought a 2010 Camry Hybrid and found out after buying it that it takes synthetic oil, which I got quotes from $90-$120 from the other north-end dealers. I went to Magic Toyota and they did the same service for $50! I don't know how they did it, but they did. And they're really nice people to deal with, too! more

I just had an awesome service experience at Magic Toyota. I was travelling north on highway 99 and my Sequoia was having trouble running smoothly. I stopped in to Magic Toyota and they fixed my Sequoia immediately and I was back on the road within 20 minutes. The staff was very friendly and gave me confidnence in my Sequoia's ability to get me where I was going with great peace of mind. Thanks Magic!! more

we were car shopping and went to Magic Toyota to check out their minivan, huge mistake. What a waste of our time. We end up spending 4 hours there just test drive 2 cars and the price they were asking for the car was way tooooo much. One of the car we like was asking 2K above KBB price, and when we ask the manager to lower the price just to match the KBB, here comes the attitude. I am so happy that we walked out, because the very next day we found a even better car (the same year model) with MUCH lower mileage at Klein Honda with salesman Tony Nguyen , and guess what, we end up getting 7K BELOW KBB price without getting any troubles. So don't even bother to drop by magic toyota, because they simply just don' have the magic as they promised.... Cons: long wait, high price and bad attitude more