Swickard Toyota

I've never had any problems with their services. They were always doing a good job and always on time. I appreciate the fact that they never push you for any unnecessary services. Their prices are very reasonable. Very happy with Magic Toyota. more

.I bought my first new ScionxB from Magic Scion in 2006 because of its unique appearance. My granddaughter fell in love with it, so I gave it to her for graduation from high school, and bought a 2010 ScionxB. I liked the ""Toaster's"" gas mileage better, but the new one is roomier. I have regularly maintained both cars at Magic Toyota's Service Department. In all that time, I have been treated fairly and efficiently. Once, I hadn't realized that a $50 dollar bill had fallen out of my wallet. When I picked up the car, the bill had been placed on the driver's seat. The waiting room is comfortable and the wait is reasonable. I won't take the cars anywhere else for service. more

I was given a time for my service appointment, however, when I arrived at the dealership, the appointment was set for two hours later than I was told on the phone. The gentleman in the LUBE department was very sorry for the miscommunication and squeezed me in and I waited for less than a hour. This was my 3rd visit and they have always been very professional. more

I purchased my car at Magic Toyota back in 2000 and although my car is now older the level of service and the treatment I get each time I bring my car in it is like I just purchased a brand new car from them! My service technician Khing Ly does a great job, listens to what my issues and concerns are and always gets my car taken care of. They even still supply me with a loaner when I need one! When it's time for me to buy a new car I will absoutely buy my next car at Magic Toyota! more

On Thursday evening, my 2007 Camry V6 2GRE-FE had a massive leak originating from my VVTi hose. I had a strong scent of burnt oil coming from my vents as started my car and was driving away from the parking garage. I stop the car and get out to my surprise and shock, a drip trail leading back to the swimming pool that was once my motor oil. So, I go through hell to get oil and try to make it back home with some divine intervention, and without locking up my engine thereby killing it. My Camry is my only mode of transport, without it and life would be... difficult; and to say the least money is already tight. The very next day, I called around to local Toyota service depts. explaining my misfortune, and they don't want to even see less touch my Camry on their dime, passed warranty S.O.L. they say, TSB and recall work already done during prior oil services and not Toyota's or their problem. I was advised to call Magic Toyota because they were the service department who replaced and repaired all of my warranty work, that maybe they would do something for me. My day was going bad by this point. But Magic Toyota Service took care of me. I must say to everyone that as soon as I met my Service Manager, Christine Larson of Orange Team, she was understanding of my situation, listened to all of my concerns and took it upon her warm generosity to take care of me and repair my car at no cost on her account. She went back and forth, investigating the details on my car, talking to the techs, researching the parts involved, and in the end took it upon herself to take care of the customer and cover everything. Most of us already know that this level of character is urban legend. But if you have met Ms. Christine Larson and are under her professional Service Team, you already know this as fact. I was in and out with two signatures, a smile and that my car was already started and ready for me to go, and all of this with no appointment on a Friday in under two hours, and no money out of pocket. It is because of good people like Ms. Christine Larson who puts the customer first that keeps Toyota owners loyal to the brand and especially to the dealer. Thank you Christine Larson for everything, Magic Toyota is lucky to have you and I am grateful to you, as with everyone else whom you assist with a smile. more

Easy and painless setup for appointment time, very friendly staff. I feel better knowing a Certified Toyota Dealership is looking at my car. You can't beat a $50 full synthetic oil change, plus they check everything else. Great deal and really good people. Even waiting isn't bad in their waiting area, comfortable, relaxing. I know i will keep going back. more

I have been having my car serviced at Magic Toyota for about a year now. I have been pleased with the staff's friendliness and honesty and they have taken good care of my car. When they made a mistake by not getting new tires ordered for me they were honest and provided me with a car to use until my car could be fixed. Thanks Magic Toyota more

I found a mini van through auto trader for this dealership. We went there and the salesman told us the price was $6000. I told him I saw it on the Internet to $2990 and he said he would check it out. He came back and said that iot was $3990, I told him again what the internet said and that I got the price from auto traders. I followed him back inside and the his boss agreed with my price. When we started making the final arrangements my wife wanted to do the sale pending getting it inspected by a mechanic, he started to waffle about this and this should have been my first red flag. He said that that was fine, but we has to do it by Monday evening (this was Saturday evening). My wife asked if we could have until Tuesday or Wednsday and where told no. On monday we took the vehicle to our mechanic and found out that a couple seals in the engine needed to be replaced, all the fluids needed to be replaced, and one of the back breaks was broken, all totaling $1450. My wife called the dealership and they said to come back in and they would work someting out, when she came back in they didn't want to do anything for her. After talking to the person that told her they would work something out, they said they would pay $300 of the repair costs. So basically after having the vehicle for 2 days we are going to have to fork out an extra $1150. Just say no to crooks like this dealership. more

We have been having our past three Toyota vehicles serviced at Magic Toyota for going on 21 years. The service we have received has always been excellent.\r \r Our service representative is Khing Ly. He has always been extremely helpful and pleasant to work with. Khing has proven to be trustworthy in all my dealings.\r \r I do not hesitate to recommend Magic Toyota for automobile service needs. more

The service was excellent!! Fast, prompt and wonderful!! My service team is Green, the team leader Khing Ly is the best you can find in the field. This is my 3rd Toyota under his care!! I had first started my 1999 RV4 there, then my 2003 4Runner and now my 2010 4Runner!! Keep up the good job!! I am totally amazed by his courteous service!! more

I have had two warranty services for my 2002 Prius at Magic Toyota and they have always been professional and courteous. I particularly recommend Khing Ly and his Green service team. more

For years, I have dealt with Magic Toyota for many service needs as well as the purchase of my car. I have always received excellent service in a timely manner. Several members of my family also take their cars there for service as it is dependable and fair priced. more

From purchasing my 2007 Corolla a few years ago, to having my regular maintenance checks, I've always received prompt, courteous service.\r \r The recall was also handled promptly and efficiently. Have sent several friends to Magic to purchase their new Toyota. more

Thanks again Magic Toyota for another great service call. Khing Ly makes servicing our two vehicles a very pleasant experience. He gets the work done on time without any hassles or delays. Service with a smile describes Khing Ly! David Johnson more

I have been taking my cars here since moving to Edmonds two years ago, and I have always received very good service. more

I have been a customer of Magic Toyota for over 10 years. We consistently receive quality service. The best part for me is that everything is always explained thoroughly before decisions are made. Options are always explained and identified. Thanks Magic! more

We bought a 2005 matrix from Magic this spring and have been very happy with both the car and the service (especially in comparison with S***berg Volvo where we bought a used car three years ago). Magic's service department has appointments available 7 days a week, the work has been good, and the advisers communicate very clearly. When I brought my car in recently with a concern the service adviser kept my car up on the lift so he could show me what was going on. more

good reliable service more

I have had my 1991 Land Cruiser serviced at Magic Toyota for the past 17 years - 250K miles and still going strong. Khing and Jim in the service department are remarkable at what they do. Honest, fair, dependable and customer driven. They have always gone the extra mile for me in making sure that everything was done professionally and correctly. I trust their service recommendations and it has led to having a wonderful experience with my vehicle over many years. I cannot recommend them highly enough. By far the best Toyota service experience in Seattle. more

I""ve been deallling with Magic Toyota for at least 20 years. Their service department personnel are excellent. They have bent over backwards on a number of occasions to make sure everything was perfect for me. I wouldn't think of taking my Camry anywhere else. more