Steele GMC Round Rock

Jerry was great! Very straightforward and honest finance guy too. Overall, very smooth process! more

Lied to by the service guy and service manager. Added on junk fees at end of service to entice me into the service with the low up front costs. Will never shop or service my vehicle there again. more

I was very leery of buying a used car from a dealership. This was a great car shopping experience. more

I was very pleased with this service experience. more

Customer service was great...Nicole was great at the desk where we signed in...Overall experience EXCELLENT!!!! Thanks Round Rock Nissan A satisfied customer more

I bought my car at this dealership and of the three times I have taken it here for service, it has been terrible every time. They forgot to order the part for my car and weeks went by. I called to ask about it to find out it had never been ordered, by then my car was leaking oil all over the driveway. So, I finally get to take my car in. The service adviser was rude and cold, didn't call me to let me know my car was ready. I had an appointment at 10:45 to replace the warranty part., I picked my car up at 5pm that day. It had just been finished. I left two messages asking when I can pick it up before they close, 1 at 4 and 1 at 4:45. No call back. The time before my car was there for service all day and they didn't have time to get to it and had to send a rental car to pick me up at work, and I had to take off work part of the next day to deal with a rental car.......huge inconvenience. I got an email (automated I'm sure) from the service manager of Round Rock Nissan saying to call or email about my recent experience. I did BOTH! And yet again, no response. No call back, no email. They just don't care, not even the manager and that's sad. I will never take my car there again. more

Mike was great to work with and the car buying experience was exceptional. Round Rock Nissan has earned my future purchases. Thanks! more

Great salesperson... great customer service great experience....Highly recommend! more

I ended up having to ""wait"" instead of drop off my vehicle for the scheduled service. It was a pleasant surprise to have to wait only 1 hour--much less than I feared. Thanks... more

I just wanted to say that Mr. Jerry Crider made our car buying experience exceptional and I would recommend any one of my friends and family to buy a new car from him. Thank you for all of your wonderful customer service. more

Jim Price was amazing. He was very professional and able to answer all of my questions. Jim sold my boyfriend his 2008 Altima and when it was time to replace my Altima we went back to Jim. He is an asset to your team. more

I`m very pleased with the excellent service I have received at Round Rock Nissan. I work with Jason and he is always courteous and goes over the work with me. Keep up the good work! more

I went to Round Rock Nissan and informed them that I was buying a car within 72 hours. After deciding on what options that I wanted in the Altima and getting a quote, I was then not contacted again until 2 days later. They gave me a price that I felt was too high, they would not negotiate off of that price. I then contacted South Point Nissan. They gave me a price that was several thousand dollars less and with added options. I wuuld never buy a car from Round Rock Nissan. Don't waste your time go to South Point. more

Jerry was the best! He worked hard to make the deal perfect and give us the best car buying experience. Thank you! more

Felix is very professional and has been nice to work with. Both times the car was worked on they had it back to me well before the allotted time. Thanks for a good job!! more

I went through Edmunds to get quotes on a Nissan Rogue. Jerry sent me an e-mail with a really great price (below Edmunds fair market value + a manufacturer's rebate). I went in and met with Jerry and he agreed to bring in a car from a sister dealership fo me. In the meantime, I read some scary reviews on YELP about bait and switch tactics at this dealership, so when I went to finalize the deal, I was prepared for battle. I didn't get one. Jerry honored the price. . .no surprises or pressure to add on extras. Even the financing went well. . . there was of course a little pressure to buy the warranty, but once I said no, they dropped it. \r \r I'm not claiming the other reviews are bogus, but I had a great experience. Bottom line, never go in to buy a car without knowing how much you want to pay, do your research about common sales and finance tactics, and buy a car through Jerry. more

I made an appt by the advise of Nik so I would not have to wait the 1.5 hours for an oil change, as that was the wait on Friday. So today, Monday, I make an appt for 10:30.. I left at 12:10 : (...So I guess the idea behind an appt is so you dont have to wait 1.5 hours.. you have to wait longer.. Never will go back there for an oil change! more

I like the service coupons that you put out to your customers, that is the reason that I keep returning to this dealership. The coupon made the cost of services very reasonable. Thank you! more

Great overall experience. I don't know how they do it, but the other Nissan dealerships should take notice. more

I especially liked how they tried to fit the prices to meet my needs based on it being my first vehicle purchase at a dealership. more