Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Steele GMC Round Rock
|
|
Review by:
citysearch c.
|
|
Review content:
I bought my car at this dealership and of the three times I have taken it here for service, it has been terrible every time. They forgot to order the part for my car and weeks went by. I called to ask about it to find out it had never been ordered, by then my car was leaking oil all over the driveway.
So, I finally get to take my car in.
The service adviser was rude and cold, didn't call me to let me know my car was ready. I had an appointment at 10:45 to replace the warranty part., I picked my car up at 5pm that day. It had just been finished. I left two messages asking when I can pick it up before they close, 1 at 4 and 1 at 4:45. No call back.
The time before my car was there for service all day and they didn't have time to get to it and had to send a rental car to pick me up at work, and I had to take off work part of the next day to deal with a rental car.......huge inconvenience.
I got an email (automated I'm sure) from the service manager of Round Rock Nissan saying to call or email about my recent experience. I did BOTH! And yet again, no response. No call back, no email. They just don't care, not even the manager and that's sad.
I will never take my car there again.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|