Nexcess.net LLC

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21700 Melrose Ave
Southfield, MI 48075

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(248) 223-1044
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Reviews
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Best

We've been using Nexcess to host our web business which, runs on Magento, for the past 3 years and our overall experience has been very good. The site runs well and the customer ...

Worst

I have recommended Nexcess to many of my client because they used to be good, now a days they have lousy support who is eager to close the ticket without solving the problem and d...

One of the best web hosts around 5/10/2011

I run a Magento shopping cart on my site and have originally chosen Nexcess web hosts based on Magento's own recommendations. I haven't looked back since then! Nexcess have excellent support - they are constructive, always try to find a solution as quickly as possible and are attentive to the needs of their customers. I highly recommend them! more
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Specialized Support 5/10/2011

Our site require a little bit more than normal support. We have had some bad host before and was scared to try it all over again. Than nexcess was tossed around at our office and we took the jump and I can't tell you how happy I am. Our site has sped up in download time. Their tech support answers my questions all hours of my sleepless days lol. Thanks guys! Omg they also moved all our sites for free and I had no problems at all. We experienced no down time. Switching to Nexcess was the best move I have ever done for our Radio Show. more
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Above and beyond everytime 5/10/2011

We've been with Nexcess for over 3 years now, and the service has been nothing short of phenomenal...and believe me I've put it to the test. Emails are answered within ten minutes no matter what time day or night. Any problem that has ever occurred on their side was fixed within 5 minutes of my support ticket. But the real amazing thing is the problems they've fixed that were actually my fault! I've screwed up things in my code or my htaccess, and every time they've helped me get things back up and running in no time. It sounds corny, but they really do treat your site as if it was their own. more
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Great support 5/10/2011

Great support team! Very quick to respond...friendly...and they speak english! haha. So far 100% uptime monthly. Great. more
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unparallelled service and lightning fast speed 5/8/2011

Nexcess exceeded all my expectations... they are not just a hosting company. They go way out of their way to help the customers even when & where they could easily say "well, it is just not our responsibility" like many other hosting companies do.. As long as I am in business I will never look for another hosting company for my Magento web sites.. (I am currently hosting www.lacontempo.com with them) Thanks to them I do not panic when something happens. I sleep tight.. more
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Best hosting for Magento 5/7/2011

Been with Nexcess hosting for almost a year now. Great service (email support) My Magento site runs fast. SSH access. Easy to make backups in the control panel. Price is good Thank you Nexcess team! more
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Incredible support 5/7/2011

We are a French company and we are surprised by the quality of Nexcess. The support is fast and amazing quality. We are not disappointed to have Nexcess chosen as host site for Magento. They respond to problems quickly and always find solutions. Nexcess thank you! more
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Top-Notch Support & Service 5/7/2011

Nexcess has been our "goto" webhost since late 2007. Always the best support and service. I recommend Nexcess for hosting, time and time again. We host 50+ sites and the staff is quick to respond to any request or inquiry. more
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Definitely recommend them! 5/6/2011

'We have been with Nexcess for 2 months now and the support and teamwork we've had with them have been great! I would definitely recommend them.' more
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Awesome Magento Hosting! 5/5/2011

I switched to Nexcess because of their specialty in Magento hosting. Moving to a new hosting company can be nerve-racking, but Nexcess did an awesome job and I highly recommend anyone with a Magento store to come over to Nexcess! Craig www.telephonecallrecorder.com more
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Always responsive 5/5/2011

Most ticketing systems mean that your issue get's lost in the que. Not with Nexess, they are hands down the most responsive vendor I deal with. I honestly think they go up and above the requirements as 'host' and have help me diagnose web issues in the past. Thank guys! more
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Took Care of us 5/4/2011

We had issues with our Magento install and they helped us get it all resolved (for free I might add!) more
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Response time & professionalism is everything to a retailer 5/4/2011

During the last 12 years i'm managing internet e-commerce web sites I have a lot of experience with hosting companies. Nexcess support team is, by far, the most professional, responsive, service oriented and helpful i've ever worked with. Best value for money i've ever got. Thank you Nexcess for taking care of my site so well. could not have done it without you! Roy www.glassesusa.com more
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We love Nexcess 4/26/2011

We switched to Nexcess for all of our web design clients and really appreciate their prompt service, incredibly knowledgable staff, and easy-to-use tools. Recommend them for Drupal installations. Thrilled with the company -- we've moved many of our other clients who have outgrown their shared hosting environments towards Nexcess. more
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Nexcess it great 4/26/2011

I have been using Nexcess to host www.spi-parts.com They have by far been the best host we have ever used. Their customer service has been incredible and prompt. I recently deleted 10,000 products from our site by mistake.(very large mistake) They had the back up installed and running in under an hour of my call to them. Thanks Nexcess!! more
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Ultimate in reliability 4/22/2011

Very, very reliable. In my 3 years of hosting my servers here, I have had a completely troublefree experience - it's been a breeze compared to my previous hosts. The network is always up - just a couple of minor outages in the last 3 years, that too only for 2-3 minutes. Communication/email responses have been excellent. I have been steadily adding servers - now I have 3 servers hosted here, 4th coming soon. Staff has been very helpful as well, assisting me with installing new servers. In the foreseeable future, I see myself sticking to this company for my colocation hosting. Excellent job, guys. more
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The answer to my technical prayers 4/22/2011

Nexcess is the best hosting service available, especially for anyone that uses Magento. The support team is available 24/7 and fixes any issues asap. They even helped with my PCI compliance! more
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Great Magento Hosting Product. Great People. Great Support. 4/22/2011

We moved to Nexcess/Magento from a hosted cart/platform. Nexcess made the transition seamless. The managers and sys admins are eager to please, and provide the best service possible. We highly recommend Nexcess! more
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Incredibly Fast Support Response 4/21/2011

Nexcess is the very best hosting I have had ever. Technical support team is so reliable and kind. As a web designer, I strongly recommend Nexcess! more
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BEST HOST. Period. 4/14/2011

Ive been with a number of hosts since launching my company many years ago. Many of the "Big Guys" and a few that made big promises. Signing up with Nexcess over a year ago was the best decision I ever made in terms of my online business. The support is top notch. I often get myself in little pickles where I mess things up. I panic, then fire off an email to support and they have it fixed within minutes. I must have sent hundreds of support requests over the past year and I dont think its ever taken more than 15 minutes to get a response. The fact that they do backups every night saved my butt a few times as well. I will never leave Nexcess. So long as im in business, Nexcess is my host. more
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