Nexcess.net LLC

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21700 Melrose Ave
Southfield, MI 48075

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(248) 223-1044
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Reviews
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Best

We've been using Nexcess to host our web business which, runs on Magento, for the past 3 years and our overall experience has been very good. The site runs well and the customer ...

Worst

I have recommended Nexcess to many of my client because they used to be good, now a days they have lousy support who is eager to close the ticket without solving the problem and d...

The Best Magento Host 7/14/2011

Nexcess is the fastest Magento host i've ever seen. The struggle to setup a server to properly run Magento was transformed by Nexcess to a simple task of just run your store without concerns. Not happy with those achievements, they also offer a superb support, making me feel safe that my store is in good hands even being a thousand miles away from where i live. more

Amazingly Fast, One-Contact-Resolution Support 7/12/2011

The Nexcess support staff is simply amazing. I have worked with many web hosts, and never have I had response and resolution as fast as with Nexcess. Needless to say, it left me very impressed. more

Extra Mile Support 7/10/2011

Nexcess from day one has consistently and regularly gone above and beyond what they where required to provide support wise. They have always exceeded my expectations and delivered on their promises. more

Great Hosting Service With Top Notch Service 7/7/2011

When I decided to rebuild my website in Magento, I learned that I needed a powerful hosting service, preferably one that specializes in optimization for Magento. After reading the reviews of the few companies that specialized in Magento sites, I was disheartened to read many poor customer experiences and horror stories of down time. Not satisfied, I continued searching until I discovered Nexcess. After much research, I couldn't find any negative comments about the company, so made my choice to give them a try. Now after a year of having my new site hosted at Nexcess, I am happy to add yet another positive review to their stockpile! I have had no problems at all since launching the site, and the quick responses I've received any time I've had a question have been exceptional. Fast and professional replies every time. I couldn't be happier with my choice of host, and give them my highest recommendation. more

Great support! 7/7/2011

We are recently working on a digital asset management app for our company and Nexcess staff has been very helpful during the installation/migration to a new server. Excellent and fast support! more

Excellent Service 7/7/2011

I have been using Nexcess as a host for over a year. They provide prompt service and are extremely responsive (even on holidays), which is my #1 priority with a host provider. All in all I am very pleased with Nexcess. I also like the fact they understand Movable Type and provide great support for this blogging platform. Keep up the good work! more

Best Web Hosting Server ever 7/5/2011

There is no question that Nexcess is the most reliable and fasted server I've used for my SEO business, but that's not the best part. Their customer service is unusually incredible. They are so responsive to my needs. Whenever I've called they have always taken my call in a timely manner and have knowledgeable staff. More impressive has been their ability to upgrade my account to add more sub domains and everything else immediately. I just emailed them after 9pm as I wanted to add a new site and had run out space in my account. Within 10 minutes I received an email that my account had been upgraded and I could build my clients site right away. They will take care of the billing upgrade tomorrow when their sales staff arrives. I cannot say enough good things about them... more

Best Magento Hosting - PERIOD! 7/2/2011

These guys rock! 4 ideas here: 1.) Their SIP packages with the Lightspeed Server and the Content Delivery Network are just STUPID FAST. The CDN allows you have all of your non-core content served elsewhere and reduce the load on your server. Very easy to implement - works great. The InterWorx control panel is straightforward - you can do you own backups whenever you want (less than 2 minutes for .5 gigs). It all works great. 2.) Support - Outstanding! Always a quick response to ticket - always happy to help. 3.) Magento hosting knowledge. While they're not consultants, they can pretty quickly figure out why you've got a Magento problem (blank Admin panel... etc) and how to fix it. I doubt RS has techs which ALL know how to support Magento. 4.) Price/value. They don't charge enough. We just left a dual server and managed FW solution on our old platform (WebSphere) which we hosted at Rackspace ($2,000/mo) and now pay $200/mo... OMG. I am so happy with these folks! more

best hosting experience, hands down 7/1/2011

I've been hosting with Nexcess for years. Their customer service and reliability are unparalleled. Any time you have a question or concern, they're prompt with their replies via email and phone. Since switching to Nexcess, my site has never gone down, not even once. My email was unavailable a couple times due to the servers getting close to full, but I contacted them and the issue was resolved in mere minutes. I recommend them to all my clients and anyone who asks for a hosting recommendation. I can't say enough positive things about them! more

Nexcess, the best hosting service 7/1/2011

I am a programming and hosting professional and for many of my clients I have been using Nexcess since 2005. Always helpful and knowledgeable, they have been an important part of my business's success all these years. I would recommend them absolutely for any project, large or small. more

You won't be disappointed! Magento pro hosting 6/30/2011

I found nexcess.net Host because a friend recommended the company to me, and since I have started using the hosting service on offer I can on say - what a revelation! I didn't know that a hosting service could be like this! Everything is there for you, calls are answered quickly, the package is like it says it is with no hidden costs and the bandwidth comes without any extra charges attached- its's a great service, and comes highly recommended from me! If you want to change hosts do it now and head for nexcess.net! more

A great hosting with a super customer service 6/29/2011

I moved to Nexcess after many years with other companies that didn't satisfy my developer needs at all, each time there were problems with settings or server configuration, and the price was not cheap anyway. When I read their advertising on PHP Architect saying "we are php developers like you..." I realized that it was an opportunnity to change and I started my business with Nexcess. It was a new experience, a new world, new tools, I really became the master of my websites. And all at a good price, and its value is enhanced by their great technical support, you write, at any time from all over the world and they answer in a minute! Great professionals dedicated to professionals. more

Once Again..... Excellent! 6/27/2011

I have been with other hosting companies, some quick to respond to issues and some not. Without question Nexcess has provided the best customer service we have experienced whether on the weekend or during a business day. If anyone is considering using their service, I would highly suggest. more

Extreme Customer Support! 6/27/2011

We're a new customer with Nexcess (just signed up 2 weeks ago) so we don't have a LOT of experience with them yet. But the support they've given us so far in setting up a new Magento store has been truly amazing! Makes me feel really smart for choosing them as our new hosting company, and I like feeling smart. :-) more

Nexcess Support 6/24/2011

Nexcess is always there to answer any questions about our hosting, SSL, or domain names. The responses are always quick and courteous. We will continue to work with Nexcess for our advanced hosting needs. more

Great Service 6/22/2011

Great Service. Very prompt and courteous. Service really goes above and beyond. We are still setting up our stores in mall configuration and help from Nexcess support is really awesome. more

Awesome Service (flipnet.com) 6/15/2011

Nexcess hosting service is just great and their customer service reps are top notch. Continuously they have helped me with many issues, most of which are not even related to the hosting itself but to the setup and programming of the websites, thank you guys! more

Excellent Customer Service 6/14/2011

I was a little sceptical at first regarding Nexcess but they proved me wrong. Their customer service is the best I have seen. As soon as I submit a ticket, it got answered within a few minutes and they helped me find a viable solution promptly. It's early days but what I have seen in the first one week has impressed me already! more

Great Host, Great Service and Great Support. 6/11/2011

Nexcess provides great hosting services. I currently utilize multiple reseller servers for standard and magento sites. Tech support is best I've experienced from a hosting providerƒ??they're always willing to help with any issues; sometimes going beyond the call of duty. Highly recommended. more

Nexcess Delivers Beyond Expectations 6/7/2011

Currently Hosting 2 Magento Web Stores with Nexcess and have been very impressed with the level of Support Received. They have been happy to restore backups immediately if needed and been more then happy to give very helpful advice. Would definitely recommend!!! more
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