Nexcess.net LLC

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21700 Melrose Ave
Southfield, MI 48075

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(248) 223-1044
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Reviews
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Best

We've been using Nexcess to host our web business which, runs on Magento, for the past 3 years and our overall experience has been very good. The site runs well and the customer ...

Worst

I have recommended Nexcess to many of my client because they used to be good, now a days they have lousy support who is eager to close the ticket without solving the problem and d...

Above and Beyond 6/2/2011

Nexcess is by far the best hosting company Iƒ??ve ever used. They excel in every aspect of hosting but what really sets them apart is their support. They have always responded with-in minutes of sending an email, and their reps go above and beyond. more
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Extremely prompt Support 5/31/2011

I just got on Nexcess this month after deciding to start a Magento-based e-shop. Among all the Magento specialists, I picked out Nexcess from ascroder.com reviews. No regrets! I had a problem today which I could not recover the pristine version of the files and Nexcess reinstalled Magento for me. WITHIN 3 HOURS of my e-mail! FANTASTIC! more
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Really amazing support, knowledge and performance 5/28/2011

I moved to Nexcess for a website rebuild on Magento. After researching various hosting companies and forum reviews Nexcess really stood out. Magento is known for speed issues. With Nexcess's setup and optimized servers... my site really flys. I can't say enough good things about Nexcess, their response time and knowledge. I look forward to hosting several more sites with Nexcess in the near future! more
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Very Happy with Nexcess-Customer Service is FIRST RATE 5/28/2011

We moved all our Magento stores to Nexcess.net after several years using a variety of hosts. Nexcess is cheaper than many of their competitors and so far the performance of the SIP accounts has been good. Technical support has always been speedy, helpful and often goes the extra step to help us with specific Magento issues beyond just hosting. Just recently Rory Gallagher helped me with a database issue. He spent the time to find root cause and a solution. In a day when good customer service can be a rarity Nexcess goes above and beyond. Love working with them and would recommend hands down. more
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Excellent support, feedback and response times. 5/27/2011

Been with Nexcess over a year, Iƒ??m still fairly new, but service and support from them so far has been phenomenal; speedy response, knowledgeable staff and usually they go above and beyond expectations; doing a lot of research and troubleshooting for me. Their support staffs have saved me countless hours of optimization and extension research on Magento. Definitely recommended for Magento hosting! more
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Great Performance and Great Support for Magento 5/26/2011

We moved to Nexcess.net after more then two years of hosting several Magento powered web sites on a range of hosts. Not only is Nexcess a good deal cheaper then many of their competitors, the performance of the SIP accounts is surprisingly good. From time to time we have required technical support which has always been quick and helpful. We now recommend Nexcess to all of our clients running Magento. more
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Seriously Best Support Team! 5/25/2011

I can not tell you how happy I am with Nexcess. I have been with Crucial, then Elief and now Nexcess and I WILL NOT LEAVE! I have a shared server with 2 websites on Magento, and I can not tell you how happy I am with their response and help with everything I have questions on. They are knowledgeable, helpful, professional and they go out of their way to help me. They have my business for as long as I'm in business :) and I will continue to recommend them. Way to go guys - Special thanks to Bernard, Nicholas, Stephen, Joe, Rory, Ben and others who have been so patient with me and helped me beyond the call of duty! You guys ROCK! more
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Excellent Customer Support 5/24/2011

We own performancetruckproducts.com and around 20 other domains that leach off of that Magento installation. We had a hugely complicated problem between the sub domains and getting them to work with our primary domain because they were on separate servers. Rory Gallagher, a Nexcess support specialist, spent ~2 hours on the phone with me getting it figured out. He was extremely patient and willing to help with whatever new issues came about. more
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Excellent Support! 5/23/2011

I needed some support today and used the support group for the first time ever. Boy was I pleased with the efficient and friendly help supplied by Rory. S/he was really patient and understanding as I am not really a competent computer user. Thank you! more
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Best support team 5/21/2011

i have been with a lot of hosting companies but your support team is by far the quickest to respond with actual results and very little back and forth. thank you! more
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Outstanding Customer Service - Best Magento Host! 5/19/2011

Every time I have contacted support regarding an issue they have responded very quickly. They have a very experienced staff who follows up with you to make sure the issue is resolved to your satisfaction. more
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Outstanding Magento Support 5/19/2011

We're an experienced Magento developer and when presented with the challenge of helping an existing ecommerce site carry out some fixes, the first thing we suggested was a new host. We read good reviews about Nexcess and recommended them to our clients. It was the best decision we've made in regards to Magento hosting. The support team there was responsive, available twenty four hours a day, and more than willing to assist with the carry over of the site to their servers. I'd recommend making Nexcess your host for a Magento site any day. Heck, based on this experience, I don't care what platform you're on. Go Nexcess! more
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Always there for me no questions asked 5/19/2011

Full-stop. Me: Submit ticket Nexcess: We can do that Me: Ask dumb question Nexcess: We can do that Me:Ask them to go above and beyond the call of duty Nexcess: No problem Customer service is high on my list of importance and Nexcess has it dialed. more
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The Best Hosting Company - Period 5/17/2011

I have been a web developer for 6 years. In that time, I have gone with every mainstream and small time web host out there, only to be disappointed by poor support and even worse service. I was very worried coming to Nexcess, thinking that it would be the same story - especially with their "email only" support. Thankfully I was pleasantly surprised when Nexcess not only met my needs, but surpassed them exponentially. Their continued support and amazing service is invaluable to my business, and I will be a customer as long as they'll have me! more
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Simply Outstanding, email support that delivers! 5/16/2011

I was skeptical in sending an email support request for a site-down situation. Got a reply with 5 minutes, problem resolved within 10. Now that is OUTSTANDING SUPPORT! more
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Nexcess rocks! 5/15/2011

I've been using Nexcess to host two e-commerce websites that were built using Magento. For both websites, I've been amazed at the responsiveness and quality of support that I've been getting at all hours of the day and night. To be honest, at the outset I didn't know what to expect from Nexcess but I've been really impressed. I've used other hosting providers for other websites and I can easily say that Nexcess support and quality is better as far as I've experienced it. I'll definitely be recommending Nexcess to several of my friends who are building e-commerce sites of their own! And there are a lot of friends thinking about it because after all, I live in Silicon Valley! more
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NEXCESS is simply the BEST for Magento hosting! 5/14/2011

These guys know what they are doing! I've been stuck several times and they went WAY out of their way to help me out. Awesome product and awesome customer service! more
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Outstanding! 5/12/2011

If your not using Nexcess yet, you should be! ;-) more
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Poor to nonexisting support 5/12/2011

I have recommended Nexcess to many of my client because they used to be good, now a days they have lousy support who is eager to close the ticket without solving the problem and delay for no reason. I used to believe that no live support=NO SUPPORT and yes it is true for NEXCESS more
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Best Magento Hosting Ever 5/10/2011

Nexcess Servers run magento great and their staff helps when you are stuck. I am thank-full to be blessed by Nexcess :) more
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