I've been to several McMenamins throughout the Portland area. Typically I love their service, atmosphere and food; however, despite three visits, I remain unimpressed with the service at McMenamin's Edgefield. Most recently, my husband and I paid a visit to Lucky Staehly's Pool Hall on the Edgefield property. It took nearly a half hour for us to be noticed by a waitress (actually, we had to flag her down, she had checked on several tables around us, but failed to stop by our table). When we did finally get her attention, she had an attitude that made us seem like we were the biggest inconvenience in her day. She took our order with a snotty attitude and we had to wait another 45 minutes to actually get our food. The service we got on our previous visit to Lucky Staehly's Pool Hall was average, but not stunning.\r
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On a prior visit to the Black Rabbit Restaurant, we waited nearly 15 minutes before a staff member even saw that we were waiting to get a table...as were several other people. We waited quite a while for our food, which wasn't that tasty (not typical McMenamins quality) and then that was the last that we saw of our waiter until he brought the check. \r
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My husband and I are both restaurant owners ourselves, and this type of service is completely unacceptable.
Pros: Beautiful property, fun atmosphere
Cons: Horrible service!!
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