Martin Water Conditioning

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740 E Lincoln Ave
Cokeburg, PA 15324

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(800) 887-7555
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Martin Water Conditioning - Cokeburg, PA
Martin Water Conditioning - Cokeburg, PA
Martin Water Conditioning - Cokeburg, PA
Reviews
( 216 )
( 35 )
( 3 )
( 4 )
( 4 )

Best

Dave Keller was my technician, and he went above and beyond my expectations. He investigated the problems and even talked to my handyman and roto-rooter on the phone to explain t...

Worst

We had a "free" estimate (which they later charged us for) and then went ahead with part of the work estimated. Were told that the labor was around 85$ per hour. When the techni...

excellent service and product 11/25/2015

We had Rod Martin out for quote and was very professional in explained what was entailed in the install. Thery were in a out within a couple hours. The system they installed has been great and we would highly recommend. more

Excellent Company and Product 11/21/2015

Dealing with Martin Water Company was a great experience. The sales rep, Shannon Martin, was informative, patient and courteous. His recommendation was right on target. The installation process, performed by David Degler, went flawlessly. He also was knowledgeable, patient and courteous. I definitely recommend Martin Water Company and the Kinetico products. more

Wonderful Service!!!!! 11/19/2015

The service for Martin's Water is unbeatable. I called and scheduled an appointment, and within the week they were here. The service guy (Loren) was very personable, and I felt that I could ask him any question. He was very helpful. He was on time, and very respectful and nice. I can't say enough nice things about him. He came to service my hot water heater, check my drinking water system, and also ended up helping fix a leak I had under the drain in my sink while he was here. It just made my day. The service is wonderful! I have used Martin's for the last 5 years, and I have never had anything but exceptional service from them. Thanks, A Very Happy Customer! more

It was a totally satisfactory experience. I'm happy I chose your company. 11/16/2015

Duane was the salesperson and he was thorough, explained things clearly, was courteous and considerate and helpful. This is very important for someone who you allow into your home. And the same with Tony. Tony was the installer, and he was efficient, capable, courteous and friendly. He did it all correctly from the very beginning. I was very happy with the whole choice and am very happy with the system. more

Not such a good story on maintainance 11/6/2015

Lots of reviews from people happy with their brand new water conditioning systems. What if you have had it for a while? I called last Wed, because we had no water for drinking and cooking, the RO system had quit. By luck (and only luck )the man who has serviced our system routinely for the last 8 years or so, was "in the area," and came out that day. He diagnosed the problem, and installed replacement parts. Parts and labor were $286.12. We were told to wait two hours for the tank to fill, and then flush it by running it until empty. Except it would not run! I called back Wed, and the soonest "anyone" could be here was Friday! On Friday the tech returned and did another $237.94 in parts and labor, less $133.40 in refunds on the first repair. He said again, wait 2 hours and flush the system. We did, and guess what? NO WATER! So another call to Martin's, and NOW they can't be back until NEXT WEDNESDAY, 7 days since their first visit! Can YOU go seven days without water for cooking and drinking? The well still pumps, so we can wash ourselves and our clothes, but what if it had been the entire water conditioning system? They would leave a customer with absolutely no water for a week? THINK ABOUT IT! more

Near Perfect? 11/6/2015

Let's keep things in perspective. I've been a Martin customer for about 8 years, and never had a problem. They service my system annually, and I was always impressed by their professionalism. Then I had a problem. This is not to say they are a bad company- everybody has something go wrong eventually. What makes a great company is how they respond when something does go wrong. In this case, it was with my RO unit, which supplies our families drinking water. There was a service call charge(expected) and a relacement part and labor- also expected. Two hours later, when we flushed the system as directed, our water supply was gone! No drinking water. I called to report the problem, and the best they could do for me, calling on Wed, PM, was a Friday AM appointment. Not bad, but dissapointing. more

Very well pleased with the knowledgeable and pleasent way LOREN MARTIN presented the benefits of conditioning our water, and we are very satisfied with the results. 10/28/2015

It was a pleasure to meet LOREN MARTIN. His manner put us at ease, and made us feel we were dealing with an honest and trustworthy person. This confidence has been confirmed by the entire process of purchase and installation of our system. Also the installation done by TONY SENSENIG was done with consideration for our requests and adds to the appearance of our basement. And our water no longer has an odor and the stains and deposits are gone from our dishwasher. We are so pleased with the new quality of our domestic household and drinking water. Thanks you. more

Great Customer Service 10/27/2015

I am a business owner so I can always appreciate great customer service and this company is top notch. Everything was great from the first phone call, to consultation, to installation, to follow up after the job was complete. Trust is a big issue, especially when it comes down to the quality of water that your family will be taking in and I can say this company gained my full trust and I feel completely at ease with my water. I would highly recommend this company to anyone in need of water treatment. more

We love our water system and service! 10/9/2015

We recently purchased a Kinetico water treatment system. Our home had severe issues with hard water that have been completely alleviated thanks to Martin Water Conditioning. We have been very pleased with our experience from their specialist Dan Brown who has been professional, pleasant, and helpful. Mr. Brown always took time to explain any questions we had along the way. We were equally impressed with Ken Kintzel who installed our unit with the same professionalism. His quality and craftsmanship far surpassed our expectations. We are delighted and would highly recommend Martin and Kinetico to anyone looking for a quality water treatment system. You won’t be disappointed! more

Kinetico Water Treatment System Installed 9/10/2015

We had well water with high iron and sulfer content for years. We had been lugging in bottled drinking water and the water softener we had was not doing the job. The system that Kelly recommended (after testing) and that Merv expertly installed has eliminated the two issues. Both gentlemen were professional, highly knowledgeable and easy to work with. Martins' Water Service has been excellent with keeping appointments and actually doing great work, so thanks for sending us the A Team! more

Excellent 8/29/2015

Excellence, is all I can say. Dan's presentation gave us all we needed to make an informed decision as to what unit was best for our needs. Our new Kinetico home water system was installed by Ken within a few days from our presentation. Martin water conditioning is an Excellent company with Excellent Staff. Would recommend, to anyone in need of better water Thanks, Dan and Ken and all at Martin"s more

Excellent Job 8/13/2015

Technicians were very polite and took there time to explain everything in detail. They did a great job installing our water system, and cleaned everything up when they were finished. I would definitely recommend them. Thanks You! more

Cream of the Crop 7/30/2015

We just moved to the Harrisburg area and knew within several weeks that we needed to address our poor unsafe water problem especially after having just sending several thousand dollars on new appliances . So we contacted several companies to get estimates and recommendations. The ONLY COMPANY that provided alternatives and actually listened to us was MARTIN'S WATER CONDITIONING . Dan Brown explained what tests he was performing , and what the results were indicating - ALL IN PLAIN ENGLISH ! There was one aspect I did not comprehend and Dan went through the tests again ! Than he gave us options and different service levels BUT NEVER placed any pressure or used discount gimmicks to persuade us . Than 2 days later we were blessed to have Kenny Kintzel do the installation . My basement area NOW LOOKS CLEANER AND NEATER as this system certainly enabled the removal of the previous owners attempt to "provide drinkable water . Best of all , we were able to enjoy fresh spring water within several hours of his arrival ! Kenny worked efficiently , carefully and respectful of our property . Martins Water is definitely a company that believes and provides customer service and care without using scare tactics or baiting and switching. HIGHLY RECOMMENDED ! more

Prompt, professional service 7/30/2015

As a former chemical lab technician, I appreciated seeing our existing city water titrated for chlorine, sediment, and minerals, followed by a side-by-side comparison with treated water. We agreed to a Kinetico system, and installation went without a hitch. The catalyst that caused us to invest in the system was a bathroom remodel featuring tiled shower walls and white grout. The tile installer informed us that our city water would eventually turn the grout off-white to yellow. Hence, the call to Martin. A small extra benefit: we had been using Brita-processed water for drinking, cooking, and ice making; now, we can use the freezer's ice maker and not taste chlorine in the cubes. more

No Unpleasant Surprises 7/26/2015

The initial consult was very informative and the final quoted price was very close to the budget discussed while discussing our home's water needs. The installation was very clean and we have been pleased with the enhanced water quality. more

Top quality products and top-notch service. 7/8/2015

The people we dealt with at Martin's were really great! The installation by Merv was the neatest and best I've ever seen. I would recommend Martin's to anyone who wants to improve the quality of their water. more

Complete Home Water Systems Installed 7/7/2015

The Martin Water installation conducted by David and Matt was professional, timely and superbly orchestrated. David called at 8:00 AM sharp on the day of installation (June 17, 2015) giving me an ETA. He arrived right on time. Both young men were courteous, good communicators and clearly experienced in their trades. Once access to the installation site was provided, your team went straight to work. Knowing that we would be without water, David prioritized his work plan to install the PH balancer, Water softener, UV bacteria mitigation unit and the reverse osmosis devices including associated plumbing so as to minimize interruption to the goings on of household activities. At one point, while observing your team at work, I noted as David was installing PVC piping that he utilized a level to ensure proper (square) alignment and an aesthetically “clean” look. Clearly he is proud of his trade and is able to produce a professional result. Once the installation was complete, David and Matt spent time walking me through the monitoring and maintenance procedures and explained that for a few days we would experience a small odor associated with clorox and curing of the glues used to join the myriad fittings. Late in the day following the installation I observed a water leak growing in intensity. I placed the system in by-pass, and sent an e-mail at 10:00 PM that evening. Martin Water replied immediately and planned for a technician to drive straight out to our home the next morning. Again, a call came in at 8:00 AM with an ETA. JJ arrived right on time and quickly diagnosed the problem to a manufacturing defect internal to the UV bacteria mitigation device (not an installation error). JJ’s experience and on-board parts inventory resolved the matter quickly. So here we are 9 days on our new Martin Water filtration systems and what an incredible change! I repeated the test that Martin Water originally conducted with the small water container filling half way with tap water, placing in 3 drops of Dawn dish detergent, swirling it, and observed crystal clear results, unlike our untreated water! There is no more copper tint on our white sinks, the water tastes fantastic and the softener produces super nice water for our showers. We’ve also noted that glasses (especially our nice wine glasses) coming out of the dishwasher are much cleaner and do not have drip-ring residue of white scale. Perfect results indeed! Thank you Martin Water (Dwayne!) for a professional experience, great products and a super result! more

Martin Water all the Way 6/13/2015

Martin Water is superb! We bought a vacation home in the Pennsylvania Mountains and were not familiar with water treatment. I had some concerns with the quality of the water and I was unfamiliar with the complexities of water treatment. Since making that first call to Martin for an analysis, their communication was excellent and they worked around my schedule to have a technician meet us for the water test. Todd called to report he was on his way and showed right on time. His explanation of the existing Kinectico system was clear and he was very knowledgeable of the water treatment needs for my area. While he was testing the water, Todd thoroughly explained the chemistry and answered every question and concern. I was ready for the worst expecting to replace or update the existing Kinectico softener but Todd said there is no need. The Kinectico is a durable automatic softener and will last decades. With a simple filter recommendation, our water was back to normal. Other companies would take the opportunity to push new system at an additional cost preying on the ignorance of the home owner; not Martin. The system I have is great and will provide me with excellent water. Where do you find integrity in this world? You find it at Martin! Chuck F more


Great Company!!!!! 5/26/2015

I just had a water system put in my house and the water is great! Dan Brown is just a great person and such a nice man. Car Martin installed the system for me and he is another nice person. He did a great job. You have wonderful people working for you. I am having a hot water tank installed on Monday. I just want to say THANK YOU for doing a great job for me!......GOD BLESS ALL OF YOU more
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We offer a full line of water softeners, whole house filters and systems and drinking water systems, so you can be confident we have a solution that's right for you and your budget

Owner Message
  • IMPROVING YOUR WATER WITH MARTIN WATER


    Water treatment can be confusing, but you've come to the right place for help. Our approach to water treatment is as unique as the Kinetico products we offer. Our Golden Rule Policy ensures that you as our customer are completely satisfied. We serve you the same way we would want to be served; with friendly, prompt, and professional service. Martin Water Conditioning is committed to being the leader in our field by continuing education and innovation. We use only methods of water treatment that are scientifically proven and approved by the Water Quality Association. To be able to offer you the most advanced technology available, we are committed to researching the industry to find the most reliable and efficient water treatment products. You can be sure that if Martin Water Conditioning offers a product, it has been thoroughly researched and tested to ensure proper operation and results.


    Continuing education and training is another important principle that we require of our employees. We want to be sure that our personnel have the knowledge and skills to be able to solve your water problems effectively and efficiently.


    We want to continue our tradition of delivering excellent service, being honest in our commitments and providing consultations without high pressure. Our ultimate concern is your total satisfaction with our performance and the equipment we offer.


    At Martin Water Conditioning, we understand the water challenges in State College, Altoona, Harrisburg, Reading, Lancaster, York and Philadelphia, Pennsylvania. We also know the water in Rochester, New York, Bel-Air and Frederick, Maryland, Wilmington, Delaware, Martinsburg, West Virginia and take the time to learn about your family's particular water treatment needs. That way, we can recommend the most efficient, effective and economical water treatment solutions custom fit to your home. So every time you turn on your tap, you know you're getting the best water – and only water. You can count on us being here for you now and in the future.


    What's the water like in New York?   HARD WATER, IRON AND MANGANESE STAINING, TASTES AND ODORS, CHLORINE TASTE AND SMELL, CLOUDY WATER, BACTERIA AND VIRUSES, BLUE-GREEN STAINING

    .

    Water quality can no longer be taken for granted — its quality varies from place to place and even house to house. A variety of factors can affect how your water tastes,smells,feels and works in and around your home. Well water quality,possible contamination,an aging water distribution system,violations of federal drinking water standards and a home's plumbing are examples of things that can affect a home's water supply. Some water problems may not be as obvious as others. But we need to test your water to determine if water treatment is necessary and which option is right for you.


    RESIDENTIAL PRODUCTS: Water Softener: Our most popular series,Kinetico Premier Series systems (Powered by the energy of moving water) are ideal for homes with multiple or more severe water challenges. These systems use dual tanks to offer an unlimited supply of clean,soft water without the hassles and inconveniences that are common with traditional water softeners. They are non-electric,always online,regenerate on demand,and have no computers or timers to set,adjust,repair or replace. Kinetico water softeners are protected by a 10-year warranty on all parts. ,Drinking Water Systems,Specialty Treatment Systems,Saltless Water Systems   COMMERCIAL PRODUCTS: Commercial Plus Softeners,Commercial Hydrus Softeners,Hydrus Filters,TS Series Reverse Osmosis,TL Series Reverse Osmosis  

Additional information
  • Hours: Mon 8:00 am - 5:00 pm, Tue 8:00 am - 8:00 pm, Wed 8:00 am - 5:00 pm, Thu - Fri 8:00 am - 8:00 pm, Sat 9:00 am - 3:00 pm, Sun Closed
  • Payments: Visa, Master Card
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