I received a 1hr facial, 1 hr massage, and mani/pedi as a gift. I had heard so many great things about Mario and the spa I couldn't wait to go. The second I walked in the door I was disappointed...what does everyone think is so great?? First of all, this is not a Spa by any sense of the word. This is an old, outdated apartment with zero noise protection. The walls, doors, floors are hollow, flimsy and creaky. This place is not a sancutuary of relaxation - I cannot emphasize that enough.
The rooms are so small - the door bangs into everything. I was trying to enjoy my massage and all I kept hearing was some lady moaning about how tense her muscles were in the next room! My facial was a total horror. This was my first real facial so I didn't really have anything to compare it to, but I knew it couldn't be this painful... My face was like a war zone. Horrible, horrible, horrible. My face/skin is so sensitive, which she saw during the consultation, yet she proceeded to attack! I was telling her to stop and she kept telling me she was almost done. It was really bad, I do not recommend this place at all. Avoid Betty and Giselle at all costs if you have to go...
The products seem to be quality but aside from that I have nothing positive to say. I totally regret going. Oh, and they do the manicure pedicure at the same time as the facial! What is that about? They were so rough with that as well, shoving my feet into a sloppy bin of luke warm water...ugh, i can't even write any more. I should have stormed out in their robe and left.
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