The products they use are good, I've used many of the samples and purchased some of the products that were not offered as samples.
That's the only positive thing I have to say about this place.
The woman who does your facial is also doing one or two other facials on other clients at the same time. She slathers some cream on your face and leaves you for about 20 minutes, comes back, and repeats the process until one hour has passed. You can HEAR her walk into another room with another client! They have no shame. I'd rather pay more money to have someone stay in the room with me and really focus on doing a good job rather than pay just $65 for less than mediocre service.
Then you are pressured into paying extra to get a glycolic treatment or a seaweed mask. They tell you that you NEED it.
The facials include an extraction step, where there is no standard of best practices performed at this salon. What I mean is that each astetician does not follow a set of guidelines on how to do the extraction, or how to keep it sanitary. One woman used a pin on my face, but I have no idea if the pin was sterile. Plus, she kept stabbing the pin into some kind of cushion between extractions. Is that sanitary? It didn't seem like it to me. The next time I came in, I decided to request a different astetician, and this one was WORSE. She used her FINGERNAILS to do the extraction, leaving nail marks on my face for weeks. It's been about two months since I've been, and I can still see where here nails dug into my skin. I really hope this isn't permanent scarring.
I'm going to go into the salon personally file a complaint against this place. I bet all they'll do is just offer me some free samples and treatments. They can shove it.
This is the first review I have ever written. I usually just read reviews instead of contribute, but this time I felt it was absolutely necessary to warn my fellow spa goers. Do NOT go to this place for any spa services!!!
Pros: Good products
Cons: Terrible service, unsanitary, uncomfortable "rooms", loud & noisy
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