Gittleman Management Corporation

I find it not at all amazing that Gittleman Management Corp has changed its name in a ""national rebranding effort"" to First Service Residential. And, this is the first time I have seen a reply to a review with a self-recommendation for itself. A snake in the grass, a chameleon. Did it soon get to difficult to hide behind the all so true reviews of not returning phone calls. Everything about the fines above are true. I would never recommend moving into a First Service Residential aka Gittleman property. Oh sure, name change was part of a corporate change I get that, but in all my years I have never dealt with such a horrid experience. more

Gittlemans is slow to respond to it's association members and I have found them incompitent on several occasions. The most recent being; I paid for something on December 19, 2012, then on December 30, 2012 received a bill pre-dated for January 2, 2013. I found out today they haven't collected my check from the caretaker at the property....it's been almost two-months. HOW is that for service? more

Adam L: We are sorry to hear about your frustrating experience. After reviewing this situation and checking with all parties involved, we have found that the standard procedures, including email and phone call responses, were carried out. At Gittleman our goal is to promptly address all problems and ensure that we meet the needs of all board members and homeowners, as set out in the policies and procedures agreement. We invite you to contact your property manager directly if you feel unresolved issues remain. Again, we apologize for any inconvenience caused. more

Don't use this company for anything. Heather and Lisa at Gittleman Management are notorious for not responding to emails or calls.\r \r I own and lease a unit in one of the buildings that they manage. I was given a $500+ fine for my tenant failing to move out properly, meaning they did not receive authorization from Gittleman prior to moving.\r \r According to my tenant, they tried to give ample notice, but Heather was never available via the phone. After I was given this fine, I tried to contact the management company and present before the Board.\r \r Emails to Heather, the Board, and Lisa were not responded to at all. Phone calls to Heather were not responded to until 3 months later (and repeated phone calls during that time as well). When a response was given, Heather blamed accounting and told me to call them. I called accounting and received a call back, days later. Accounting told me to talk with Lisa to discuss the $500+ fine. Lisa was unavailable via phone and left me a voicemail simply stating that the fine was there. I called and asked for a time to discuss further, seeing as how Gittleman should remove the fine from my account as they are impossible to get a hold of (a situation my tenant also complained about prior to receiving this fine).\r \r Don't do business with these people. They have extorted money from me via bogus fines and then never responding to inquiries. Apparently, it's simple to make money if you fine someone for not contacting you and then make yourself unavailable. Do no do business with this company. more

Having switched our condo association to Gittleman after 10 years with a rival management company, I speak from experience when endorsing the professionalism, quality and dedicdation with which Gittleman approaches property management. They are responsive to owner concerns, our need for repairs and upkeep, budgetary constraints,, and proactive when it comes to bringing issues and projects to the attention of the Board. Our assigned property manager is outstanding! more

Professional, prompt, efficient, detailed, courteous - all words that describe my property management team. Gittleman is what a dream team would be. You really feel you have a person in your court when they are there. I am on the board of directors of a property that Gittleman manages. Previous to Gittleman my experience was that you had to cater to the property manager. You owed them your business because you were a burden. Now under Gittleman and property manager Marion Slocum I know what it's like to be catered to. I want their business because they're good at it. All in all, they're very impressive. more

Gittleman management company is top notch. They took our association when we were basically in very poor financial shape, with poor manaegement and no plans for the future. From a place where monthly expenses were sometimes paid out of reserve funds, we now have a smoothly operating association with a fully funded reserve plan. Projects are properly bidded and completed under budget with oversight and professional results. The operatinf budget is under control. All systems report to the same management company and responisbilty is not shirked or passed on to ""someone else"" The best management company ever.\r \r The only complaints seem to come from people who liked the old system where the board Micro managed (poorly) and played favorites with certain individuals. This association is now flourishing and in great financial shape. Before gittleman the future was dim for the association. If you are looking for a positive change, consider Gittleman management for your association.. more

It is interesting that the good reviews are all from board members or employees. The genuine reviews are from the ""regular"" homeowners. Money management is Gittleman's strong point, resident relations are not. Gittleman listens to those with the cash or on the Boards and has no regard to the effect those demands have on the rest of the association. more

I didn't know how lacking my previous management company was until I contracted with Gittleman Management Company. Not only did they save my association 20% in service fees, they are also saving the association in every facet of our operating expenses. In addition to the expense savings, this management company is extremely in tune with the operational needs of the organization. They are proactive. They take ownership. They communicate with the board and follow up appropriately. My job as a board member is easier and less stressful. The decision to bring on Gittleman is one of the best decisions we have made. more

I didn't know how lacking my previous management company was until I contracted with Gittleman Management Company. Not only did they save my association 20% in service fees, they are also saving the association in every facet of our operating expenses. In addition to the expense savings, this management company is extremely in tune with the operational needs of the organization. They are proactive. They take ownership. They communicate with the board and follow up appropriately. My job as a board member is easier and less stressful. The decision to bring on Gittleman is one of the best decisions we have made. more

Associations beware!!!! If you hire this company, they are rude and don't do anything for residents. more

Associations beware!!!! If you hire this company, they are rude and don't do anything for residents. more

They should not have any recognition. A company who's employee is a member our of Board - falsely made claim to contacting Police over the past for our Townhome issues - we elected her to the board, an recently learned that local Police Community officer didn't know who she was. Other concerns - I also received notice of the increase in dues - stating due to a New law effective 1-1-12, and that Rylund didn't build the additional 25 units...that is the reason for our due increase (I am researching this with the State of MN). I also received notice of the $100 fine /Levy on my home- I tried calling an couldn't get ahold of the Property Mgr so I faxed a letter - my noticed stated that this could be viewed as extortion - my vehiclce parked next to their ""equipment"" is on land owned by the bank. I moved my vechicle but they have not moved their equipment - - I do plan to contact the Attorney Generals office with a complaint. 1. Extortion of Money , 2 stated reason for dues increase related to MN statue effective 2012. With past FALSE information they are not to be trusted. As consumers we depend on certain elected entities to be Correctly representing us - not to mention if you are paying them a fee. more

They should not have any recognition. A company who's employee is a member our of Board - falsely made claim to contacting Police over the past for our Townhome issues - we elected her to the board, an recently learned that local Police Community officer didn't know who she was. Other concerns - I also received notice of the increase in dues - stating due to a New law effective 1-1-12, and that Rylund didn't build the additional 25 units...that is the reason for our due increase (I am researching this with the State of MN). I also received notice of the $100 fine /Levy on my home- I tried calling an couldn't get ahold of the Property Mgr so I faxed a letter - my noticed stated that this could be viewed as extortion - my vehiclce parked next to their "equipment" is on land owned by the bank. I moved my vechicle but they have not moved their equipment - - I do plan to contact the Attorney Generals office with a complaint. 1. Extortion of Money , 2 stated reason for dues increase related to MN statue effective 2012. With past FALSE information they are not to be trusted. As consumers we depend on certain elected entities to be Correctly representing us - not to mention if you are paying them a fee. more

Doesn't even deserve ONE star! This is the worst association management company I have ever dealt with. The dues are ridiculously high, and the service is terrible. They charge you fees for EVERYTHING. I live on a corner lot, and I got a notice that if I don't pick up after my dog, I would be charged $100.00 for them to do it. I don't even have a dog!!! I have tried calling the manager responsible for my complex several times with no answer, and no response to my messages. Then, I get a notice in the mail for a fine about the exact reason I had been trying to call for the last month. HORRIBLE!! I can't imagine a worse association management. more

Doesn't even deserve ONE star!\r \r This is the worst association management company I have ever dealt with. The dues are ridiculously high, and the service is terrible. They charge you fees for EVERYTHING. I live on a corner lot, and I got a notice that if I don't pick up after my dog, I would be charged $100.00 for them to do it. I don't even have a dog!!!\r \r I have tried calling the manager responsible for my complex several times with no answer, and no response to my messages. Then, I get a notice in the mail for a fine about the exact reason I had been trying to call for the last month. \r \r HORRIBLE!! I can't imagine a worse association management. more

I am a current board member and resident of Greenway Gables, a 43 unit town home complex in Minneapolis managed by Gittleman. We transitioned to Gittleman from another management company a little over a year ago. The transition was very smooth and provided our association with several benefits especially a very strong, hands on property manager. We did not have a primary property manager with our previous management company. Our property manager does a great job managing our on site maintenance engineer as well as handling resident requests and complaints quickly and with tact. Our property manager also has reduced the work load of board members by drafting board meeting minutes, handling official board memo's to residents and managing capital project bidding processes for painting, windows and other association projects. Other benefits provided by Gittleman include strong financial support via procuring favorable CD's rates for reserve funds and comprehensive financial reporting. Our association has benefited from Gittleman's expertise in managing difficult situations such as effectively managing ice dams last winter that involved an insurance claim and extensive negociation with the insurance company that was resolved favorable for the association. Gittleman also helped the board to successfully manage a controversial window replacement project financed by individual homeowners. I have been very pleased with Gittleman's performance. more

I am a current board member and resident of Greenway Gables, a 43 unit town home complex in Minneapolis managed by Gittleman. We transitioned to Gittleman from another management company a little over a year ago. The transition was very smooth and provided our association with several benefits especially a very strong, hands on property manager. We did not have a primary property manager with our previous management company. Our property manager does a great job managing our on site maintenance engineer as well as handling resident requests and complaints quickly and with tact. Our property manager also has reduced the work load of board members by drafting board meeting minutes, handling official board memo's to residents and managing capital project bidding processes for painting, windows and other association projects. Other benefits provided by Gittleman include strong financial support via procuring favorable CD's rates for reserve funds and comprehensive financial reporting. Our association has benefited from Gittleman's expertise in managing difficult situations such as effectively managing ice dams last winter that involved an insurance claim and extensive negociation with the insurance company that was resolved favorable for the association. Gittleman also helped the board to successfully manage a controversial window replacement project financed by individual homeowners. I have been very pleased with Gittleman's performance. more

I'm on the board of our condo association as well as a homeowner in the building, and I want to say thank you to the people who wrote honest reviews on here. It's good to know I'm not going crazy or alone in my frustration. I agree with so many of the negative remarks in the other reviews, especially how Gittleman has "favorite" vendors that are extremely expensive and perform consistently shoddy work. Also I have received blatantly false information from Andy Gittleman in his effort to stop my questions and maintain the status quo. I have serious doubts about the level of integrity within this organization. I'm now going to be looking into different property mgmt companies so we can hopefully switch to someone better. It will probably be a lot of work, but I don't see how we can go on continuing to use Gittleman. more

I'm on the board of our condo association as well as a homeowner in the building, and I want to say thank you to the people who wrote honest reviews on here. It's good to know I'm not going crazy or alone in my frustration. I agree with so many of the negative remarks in the other reviews, especially how Gittleman has ""favorite"" vendors that are extremely expensive and perform consistently shoddy work. Also I have received blatantly false information from Andy Gittleman in his effort to stop my questions and maintain the status quo. I have serious doubts about the level of integrity within this organization. I'm now going to be looking into different property mgmt companies so we can hopefully switch to someone better. It will probably be a lot of work, but I don't see how we can go on continuing to use Gittleman. more