Distinctive Cleaning

I have used Distinctive Cleaning on a regular basis for cleaning my home for the past 2 years. I have been happy with the cleanings, and the office is easy to work. I would say it has been a good service and worth it to our household to have them in on a regular basis! Pros: good cleanings more

I had them in for a move-in cleaning of my new home in Plymouth. The previous home owners were not the best housekeepers and thats being nice! I had them come in and do a move-in cleaning, clean the carpets, and the windows. I would have spent 3 days doing this myself. I was so impressed. they came is around 9:30 and had everything done by 3p.m. that day. My only complaint was they couldn't move the oven away from the wall to clean behind. They said they can't move heavy items and risk scratching floors and snapping a gas line. I guess thats understandable but someday I will have to get around to doing that myself. I am really glad I found them because I had a very small window to move in and they were able to meet my time line. They did good work and all I had to worry about was moving and unpacking ,not cleaning up after the previous homeowners. Pros: Maid service, carpet cleaning and window cleaning all at once with one company Cons: couldn't move oven away from wall to clean behind more

I use Distinctive Cleaning on a twice a month basis and I really like the staff I deal with there! I don't know why I didn't do this years ago! I love having my house cleaned every other week. I never have to clean anymore, its great!!!! I would recommend Distinctive Cleaning to a friend or family memeber, I have been a very satisfied customer!!!!!\r Pros: Nice Staff more

I am so happy with the 1st time cleaning I received from this company! I had needed to hire a housecleaner for quite sometime at the point I finally hired them. I did a little checking around and I felt Distinctive Cleaning was the best fit for my home. they did such a nice job, and even washed all the floors on their hands and knees, WOW!!! They even cleaned the soap dishes and toothbrush holders! Moved alll my pictures on furniture when dusting. It was so nice! Pros: A clean house that I didn't have to spend hours cleaning more

I called Distinctive Cleaning on Friday 12/19 and needed a cleaning ASAP as my holiday company was arriving much earlier than expected and there was no way I could clean my home in time. The nice woman on the phone was very accomidating. she actually got me on the schedule for Saturday the 20th. The cleaner that came was very good and very nice to work with. She did a wonderful job and I am very pleased with the service and how fast they were able to fit me on their schedule. Thanks so much to them as I would still be cleaning as my guests arrived if they hadn't fit me in. I will be usiing them again!!!!!! Pros: Fit me in with 24 hours Cons: there wasn't any more

I loved Jolene she is are cleaner and she is fabulous. I think she has even gotten better over time. Most companies do fairly well from the start but this company has been very consistant with their work and I have always had the same cleaner (Jolene) except when she was ill and then they sent a fill-in for that day and we were extremply please with her as well. We will be using them for a long time and have already referred them to frieds who use them and are pleased as well Pros: Everything Cons: that it took me ftrying out 4 other services before I found Distinctive Cleaning more

i really liked this company. They worked around my schedule and did a very good job. The cleaner worked very hard and was very considerate of my home. Pros: Good outcome more

This was my first experience with a clening service and I was very happy with the cleaning. I have had private people in the past and had to many problems with private house cleaners. I have had a nice experience and my expectations were exceeded. Pros: nice cleaning more

I found Distinctive to be among the better services I have tried in the metro area. Have not been as happy with other services. Will use them again. Cleaners were very friendly and cleaned what they said they would. Nice experience! Pros: Nice cleaners and good cleaning more

very pleased. Get what I pay for. Love that someone else keeps my house clean, it has been such a NICE BREAK! I have recommended them to a frien and they were please too. Pros: don't have to clean my house much more

I was pleased with the work they did for me. I used them for approx. 2 years and for the most part always received the same cleaner and good service. The office staff was pleasant to work with and easy to work with. I moved out of state and wish they had an office here as well, as I am not to pleased with the service I am using out of state. Pros: nice people more

I used this service for two cleanings in my home. I wasn't impressed. I'd asked for morning cleanings, and the lady wouldn't get there until 3.30pm, and stay until 6.30pm. The cleaning wasn't all that great either, I've had better service from Merry Maids. Anyway, I got my statement from my credit card in the mail, and saw there was a third charge in there, two weeks after I canceled the service. I tried calling several times, but no one answered and I didn't want to leave it on a voicemail. Today, I got someone on the phone, and explained the situation, that I'd been over charged. The woman on the phone said that she didn't know how that could happen, but she'd look into it. After 5 minutes of looking into it, she wavered on being able to do something about it. I told her that ""my next steps if she cannot resolve this are to go through Visa and get it corrected there."" She went off the handle on why I would say such a thing like that when she's obviously trying to help me. She continued to berate me over the phone, and I asked to speak to a manager. She said she was the manager!!! Another 4 minutes of her calling me names and ""stupid"" over the phone, she then asked what I had to say about that, and I was so dumbfounded that anyone would speak to someone like that over the phone, couldn't say anything. She then said, ""well there you go then B$%^&!"" and hung up on me. \r \r I wouldn't use them, they obviously don't care about the customer (duh,) and to be honest, we canceled the cleaning because they missed stupid details like wiping the counters down, cleaning the drains in sinks, or not wiping mirrors down. Obvious cleaning items. Doesn't matter if you hand scrub the floors, if you don't clean the obvious stuff people look to be cleaning. Go with a Franchise like Merry Maids, where at least you have a company to monitor this stuff. Pros: local buisness Cons: poor customer service, bad scheduling more

I have been using DC for the past couple of months. The woman that comes to clean is nerver on time. Atfer one or two times it is okay but time and time again.....it just gets old. The cleaning is a pretty good job...some things are missed. I dont think that I would have a friend use DC. You get what you pay for. more

I'v read all this commenst and most of the positive ones look fake. I hired this company and had the worst customer service, the cleaners did not speak good english -nothign wrong with that- but called the office to poin out some things I wanted done right, the products gave me allergies and when called to complain I was told I was picky and hard to work with. My kitchen floor was still dirty, my living room had cobwebs, I dont even think they scrubed my toilet, worst company ever!! Pros: the claning ladies were vry nice Cons: everything else more

I was so happy with this service. I have tried many other companies and have been very unsatisfied with the results. I have used this company for a little over a year and I have been very happy with my cleaner and the service I receive from their office staff. I highly recommend this company! Pros: Great all around service more

This past winter we put in an egress window in our basement and forgot to close the door to the main level of the house. Cement dust carries very easily. My wife and I were very overwhelmed with the mess and called DC for help. They said $200 for 5 to 6 hours. I thought that was ok. The cleaner did a good job with what she did, but only stayed for 3 1/2 hours. When I called I was told that they would have never said that. We still had several hours to finish. I didn't expet them to get it all, but I did expect them to do what they said they would. Wouldn't hire them again! Pros: Good cleaning Cons: Not completed and didn't work as long as I was told. more

great service more

All around great service, from the time I called and spoke to the young lady to the time Isabell (the cleaner) left my house. Isabell even did my dishes for me. I would definitly recommend this company. Thank you. more

I was very pleased with the service Distinctive Cleaning provided for me. Much attention to detail, friendly, effecient, and affordable. I am happy to have them back for more of my cleaning needs! A very pleasant experience! considering having this luxory on a regular basis. Pros: everything more

I needed a last minute cleaning because I was having spur of the monent guests so I called Distinctive Cleaning and they were so friendly and helpful. They got me in last minute and they did a really thorough job. I have had other companies in my home and they have never been able to get ALL the mold off my shower door/shower floor but Distinvtive did. Amazing. I ended up using Distinctive Cleaning on a regular basis after that , of course. They still do an excellent job! Thank you guys! Pros: Very Flexible Cons: can't think of any more