Diamond Exchange Chicago

Marta and Shannon are nice people and very helpful. They really go above and beyond to try to get you what you are looking for. Pros: Nice people, trendy ambience, customer service Cons: Parking more

I would not recommend this place. I have been told by more then one jeweler that we paid way too much. We got so ripped off by this place and should have shopped around more. It is so hard to hear that everytime we look around and ask for it to be appraised that it isn't even worth what we paid. You live and learn. Cons: no selection more

My wife and I ran off and got married so she never got an engagement ring because we were never really engaged. So, since we were married a bit over a year ago I have been on the hunt for a ring. There's just a few things; my wife didn't want a diamond as the center stone, and she's not really one to like something that's really flashy or '80'sish. Needless to say, I've been looking for a long time at tons of different places. My saying everywhere I went was ""it needs to look like it fell off the Titanic."" Marta and Isaac and Dimend Scaasi were the first ones to make this a reality. I now have an amazing blue sapphire with a majestic looking setting that they made personally for me. Plus, the gave me the option of returning it for store credit even though it was personally made for me, just in case I didn't like it. In the end it was beautiful, she loved it, everyone that sees it loves it and they even said they were going to put the ring on their website as an example of their work. In the end, it's service plus and they are willing to really work with you to give you what you want. You never get a sleazy jeweler feel. This is the only place I will ever shop for jewelry in the future. more

Right off the bat, i'd like to say Shannon was wonderful! She was very knowledgeable and friendly as she guided me through the process of buying an engagement ring. I was on the cusp of buying one their rings but chose to go to a private jeweler. DS's selection was fantastic, with a wide variety of ring styles and the unique style that fits my fiance's taste. I would send anyone there, it was a great experience! more

I had a wonderful experience with dimend scaasi. Shannon helped me through the entire process and made it fairly easy. I thought I needed to do a ton of research before heading to an actual jeweler, but I think I would have been fine starting with Shannon from scratch. Shannon wasn't afraid to show me the diamonds under a great amount of magnification, and she didn't try to hide any of the problems with any diamonds. She was also very patient as I agonized over which diamond to chose for what probably seemed like an eternity. Isaac and Shannon both explained the pros and cons of each diamond and didn't pressure me at all to chose a more expensive option. The whole experience was very comfortable. I also trusted Shannon when the only sample of the setting I wanted that they had on hand was made for a huge/oddly shaped diamond, but Shannon assured me that she would make sure it ended up looking like what I wanted. The ring turned out great, pretty much exactly what I pictured. Shannon really came through with her promises. I am sure I'll be back when I have other jewelry needs. Pros: Great Service, No Pressure more

never having bought a diamond before, the process was quite daunting. However, Shannon & the rest of the staff at Dimend SCAASI made my experience much easier. Since I found them through City Search/Yelp, I feel obligated to add to their praise Pros: very nice, high quality, competitive price Cons: none that i found more

I found dimend scaasi on a random search on google, i.e, best chicago diamonds or something like that, and my expectations were low until I saw their on line selection. I had been searching everywhere for something that would look that it was one of a kind, and the jared's, the robbin's bros, and all the small mom and pop shops I shopped, did not have the vision and creativity that I saw in their selection. I have spoken with Alexa and Isaac, and they both were great. They were really flexible and understanding with everything: my need to come in three different times to see the actual ring before buying it, an issue my bank had with the wire transfer, and the general financing of the ring. I wish I could find the words to gush about my experience with them because this place is truly one of a kind. Once I received the ring (which took about 8 weeks), it was obvious that it was well worth the wait. The quality and workmanship looks outstanding, and I'm esctatic to be able to give it to my future fiance. Their prices are competitive, but they are amazing coupled with the outstanding product you will receive. I hope no one thinks that this is a fake review, I seriously cannot gush enough about my experience and the actual product itself. Pros: Customer Service, Selection, Ease of Communication, Quality of Product, Cons: Location (its in the loop) more

My fiancee and I just purchased her engagement ring from Dimend Scaasi and recommend them highly to anyone who is looking to purchase jewelry - wedding, engagement, or other. Alexa helped us and she was great - we knew what we were looking for both in terms of ring and diamond. She was a pleasure to work with and very knowledgeable. She listened to us and helped us with what we needed. Note that their website also allows you to search for loose diamonds based on all they criteria - type, color, clarity, cut, weight, price. We just got the ring and love it. We will be going back there to get her wedding ring and more jewelry over time. Check them out! more

As a younger guy (23), I was pretty intimidated by the whole process of buying an engagement ring. I wanted to surprise my (now) fiancee, but when I realized it would be safer to pick out the diamond myself and then let her pick the setting I did some looking around and decided to try out a few Jeweler's Row places. I ended up going with a diamond from dimend SCAASI and my fiancee (and everyone else who has seen it) absolutely LOVES it. Pros: Service, product selection, showroom more

Shopping here was uncomplicated, friendly and fun. Pros: Friendly, knowledgeable staff, excellent service Cons: selection limited more

My husband and I purchased a gorgeous diamond eternity band from dimend SCAASI in December. The whole experience was so positive from beginning to end and Shannon was a joy to work with! She had wonderful suggestions on design, was very patient, professional and knowledgeable and there was never any pressure at all. She always kept us informed as the ring was being made and ensured the quality of the final product was up to her very high standards. You can tell that she just wants you to be happy with your purchase no matter what you are spending. The ring itself is spectacular, the diamonds are so brilliant and sparkly I still find myself looking at the ring several times a day. From researching prices of similar rings, dimend SCAASI is very fairly priced (and included an appraisal). I would definitely shop there again and would highly recommend to friends. Although we live in Chicago and were lucky to deal with Shannon in person, the website is fantastic too. more

My fiance and I recently purchased my engagement ring from Dimend SCAASI and we have nothing but good things to say about our experience. Alexa was an absolute pleasure to work with. From day one, she spent as much time as we needed searching for the perfect setting and the perfect stone. And she was never ever pushy trying to oversell us something that we didn?t really want. Then, after I decided on a custom setting (go figure? always trying to be different), I was a bit nervous that I might not like the final product once it was made. (I was having a hard time visualizing it plus if you customize it you have to buy it.) I almost didn?t go ahead with my custom setting, but both Alexa and Isaac, the owner, assured me that they weren?t going to make me buy something that I wasn?t truly happy with. What a load off my mind that was! Well, as it turns out, they?ve got genius designers who did an outstanding job on my setting. When I saw my ring for the first time, I was stunned at how gorgeous it turned out. Two months later, I still can?t stop staring at it. I LOVE it! And when I?m ready for it, I?ll be back to get my wedding bands there. Thank you Dimend SCAASI! Pros: Outstanding service, selection and quality more

We purchased my engagement ring, our wedding bands, and upgraded my diamond with Dimend Scaasi, and have experienced absolute perfection all around. The process of creating my custom ring was a breeze - Isaac knew exactly what we wanted without much effort. I've received uncountable comments about the high quality of my engagement ring and diamond. Upgrading my center stone was also incredibly easy. Their prices are very competitive, especially considering they offer nothing but the best. Their service was impeccable and always accommodating from start to finish. Truly, they are the ONLY jeweler to purchase from in the city. We will continue to refer everyone we know! more

I recently had the most thrilling experience purchasing an engagement ring from dimend SCAASI. I found the perfect ring for my honey through their extensive online catalog. The site was easy to navigate and I was able to find what I wanted very easily and quickly with only a few key words. Pros: The ease of shopping without leaving my living room more

If you are looking to buy the perfect engagement ring, look no further. I did extensive research on nearly 50 accredited jewelers and this one in my opinion is the best bar none. It is backed by GIA meaning you will only find diamonds of high quality. When you purchase the ring from dimend SCAASI, GIA will acknowledge and document the 3 C's of your diamond/ring so you know you are getting what you paid for. Dimend SCAASI has a 100% buy back policy on all diamonds for those who choose to upgrade etc. With dimend SCAASI you can design the ring you want in every way, and before it is created a clay mold can be made of it so that you can see how your ring will look. I personally designed every little thing about my fiancee's ring which is perfect because I know all the things she likes and doesn't like. You can literally choose every characteristic of the ring. The price is more than if you go to your neighborhood mall jeweler but that is because the diamonds are 1000 times better, it is hand crafted, and 100% unique because you designed it (which impresses your fiancee even more). They don't look like they always need to be cleaned i.e. mall jeweler. You will get a great deal on a fantastic diamond and after you see your fiancee's response you would have paid even more. My fiancee can't keep her eyes of it and can't stop talking about it. Just remember three things when purchasing the ring: 1) This is an investment that is for ever and if you go cheap you will have a reminder of it for ever. 2) It is all about quality not quantity that matters. Who cares about a 2-3ct diamond if it looks like dish water. A high quality 1ct. diamond will go much further. 3) Everyone and I do mean everyone will see it. So go with what makes you happy even if it is a little more than you want to spend. You won't regret it. Pros: The quality of the diamonds & service can't be beat. (Alexa helped me). Cons: Nothing really, just in the heart of city so transportation can be a small burden. more

My fiance and myself were visiting Chicago from Michigan and wanted to look at some larger sized diamonds. Even though we told them we would not be buying a diamond from them, they still brought in some 3-3.5 carat diamonds for us to look at. These people know their business and are very helpful. Now we are torn because we want to buy from them even though they are 4 hours away from us! more

Highly Recommended! STUNNING selection of Engagement Rings and Wedding Bands! Beautiful, Clean Store! Awesome Customer Service. Owner and Staff are friendly and bend over backward to ensure happiness. My coworker and I both purchased our weddings rings here and we both had the same experience! more

My husband and I went to buy my 10 year anniversary ring and was very, very pleased with the service from Shannon and Isaac. Honestly, I really was very happy with their service, patience and detail to attention. They are fantastic. Well worth the visit. DO NOT BE TEMPTED to opt for the other jewelers on Wabash street level. I STRONGLY encourage you to visit the showroom because certain rings I picked online I didn't end up liking when I saw them live. I ended up buying a ring I never thought I'd like from the website and it was STUNNING when I tried it on. Good luck!!! more

I heard about Isaac from a good friend of mine and I looked elsewhere first, then finally made the call. It was like one hour till close I made it just in time, they Owner Isaac stayed to well after 8pm to show me diamonds and bands, teaching me and showing me the ropes which was second nature to him. Very personal and helpful, after the lesson I finally made a great choice that I know my future fiance will love. Alexa, Shannon & Marta are great and extremely helpful. I will never buy from anybody else but dimend SCAASI.... I would reccomend him to anybody serious about, buying a quality diamond or ring. Im kicking myself for wasting time with the others. Isaac and the girls keep up the great work!!!!!! Pros: GREAT FROM HEAD TO TOE more

My fiance and I went together and picked out my engagement ring. We could not have picked a better place. My ring is absolutely amazing!! They had a great selection of reasonably priced cushion diamonds. We created the perfect ring in two short visits. This place really goes above and beyond - the ring wasn?t ready when we were leaving for vacation so Shannon shipped it to our destination so my fiance could propose on our trip. She?s fantastic! Isaac was great too; he even gave us a jewelry steamer for free! Every positive review you read is 100% true. I don?t think we could have gotten any luckier. Great people to do business with! Pros: Great service more