Benjamin Franklin Plumbing

id: 27743789
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North Branch, MN 55056

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(651) 237-5712
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Benjamin Franklin Plumbing - North Branch, MN
Reviews
( 85 )
( 12 )
( 3 )
( 3 )
( 1 )

Best

I was very pleased with my experience overall.

Worst

I was very pleased with the knowledge of the plumber and the work he did on installing my faucet, but I asked to have him fix a shower handle that was not working properly and tha...

Great Service 9/13/2017

I used Benjamin Franklin Plumbing to help revise a hot water heating system. They had to do a lot of changing, and put in some controls to get everything working properly. I first used them in April, and then they came back to help finish the job that I needed done. Even though the pricing was pretty steep, the staff was very professional and nice. It was easy scheduling the work with them and they completed the job in a pretty good amount of time. I would definitely use them again and I would highly recommend them to other customers. more

Good Work 9/8/2017

This was my first time using Benjamin Franklin Plumbing and it's safe to say I will be using them again in the future. I called them up to have them send out a plumber to do some drain cleaning in my home. The guy showed up on time and did a good job. He was also nice and considerate of my home. I didn't compare their pricing to any other companies but I thought it was fair. more

Good Service 8/28/2017

I have used the services of Benjamin Franklin Plumbing a couple of times over the last few years. Most recently they did a repair job on a new pump of mine. The service they provide is excellent. Their technicians are professional, efficient and competent in the work they do and the company has good customer service. Their pricing is pretty high, but overall, I've been satisfied with the work they've done. more

They Show Up When They Say 7/31/2017

We had a leaky supply valve to the toilet tank, part of the piece was plastic and an internal part of the part was defective as well. I was so thankful, they were able to get out to me on a Sunday. Mike was pleasant and told me what I expected as far as the plastic. He showed me the ring inside that was incorrect. This was my first time using their service and already know I'll call them again next time something goes wrong! more

Excellent! 7/31/2017

The plumber from Benjamin Franklin Plumbing explained what he was doing and did a really good job. He fixed my under sink area and redid the entire area because the trap was leaking. He was knowledgeable and courteous and clean. There was no mess anywhere when he left, and it looks good. When I called them, they set up the appointment for the next day or day after and came and fixed it. Everything was great and far better than the first guy who came from another company and did a poor job. more

Great Experience, Excellent Customer Service! 7/28/2017

I recently used the services from Benjamin Franklin Plumbing to do some basic plumbing repairs around my home and was very satisfied with how the work from them went. The people that came out to do the work were very courteous and professional while they were here working, and did an excellent job of keeping their work areas tidy. The repairs themselves were all finished in good time, and I have not had any issues since the work was completed. Overall I thought Benjamin Franklin did an excellent job with the work that I needed, the price for what I got done was about what I would expect, and their customer service was excellent. I will definitely continue to use their services when I need, and I highly recommend them. more

Overall, it was very good. 7/27/2017

I called Benjamin Franklin Plumbing to have a water softener and filter put on. It was just put in, so I assume it is good--but I haven't had enough time to test it out. The technician who did the work was nice and friendly, and he was there about the time he said he'd be there. His punctuality was good and he was very professional. more

Great Service, Excellent Work! 7/27/2017

I recently went to Benjamin Franklin Plumbing when I found a leak in the pipes at my home and was very pleased with how quickly and easily the repairs from them went. The people that came out to do the repairs were very professional and courteous while they were here, and did an excellent job of cleaning up their work areas when they had completed the work. The repair itself was completed with no problems, and there haven't been any issues since the work was completed. Overall I think Benjamin Franklin Plumbing did an excellent job with the work that was needed. I would definitely use them again next time I need plumbing work, and I highly recommend their services. more

Joel Was Great To Work With 6/23/2017

They did a good job. I recently used their services for the first time to have a new sink installed, in addition to repair work on the plumbing beneath. There was an issue with the company that I had do the appliance delivery, but Joel Abramson, the technician on-site, was able to take care of it, and he handled himself very well. Joel was able to come right back after he had finished working, and he fixed the issue within 30 minutes! more

Always Great Experiences 6/21/2017

They do a good job. I have used their services before, and I continue using them because they always get everything fixed and running smoothly. I have tree roots that cause sewage backup, and the technicians here are able to clear the backup when it happens. They arrive on schedule, they are friendly when we speak, and they provide a reliable service. Overall, I'm very satisfied with the quality and dependability of the work they do, and I'm happy to recommend them to others. more

They showed up on time, they were professional and respectful. 6/19/2017

Benjamin Franklin Plumbing were fine. They replaced something to keep my irrigation system from back filling into the house. They showed up on time, they were respectful and professional. This was not my first time using their services and I will probably use them again in the future. more

Finding the reason, in a brand new house, why the toilets were not flushing and were close to flooding over! 6/12/2017

Mike came to our new house to diagnose the reason as to why our toilets would not flush correctly and would not empty. After eliminating the easier causes, his skills were such that he was able to think of other things he could do, and self admitted that it was mostly curiosity that invited him to persist with the cause of the problem, to completion! It turns out that a conduit elbow had lodged itself into another piece of conduit and was literally clogging the plumbing, allowing nothing to pass. Many thanks to Mike for both his curiosity and persistence in finding a problem that the previous plumbers could not. The only bad thing I would have to say is that, although we didn't have to pay for this via a warranty on the house, if we had had to pay, I think it was a very expensive job, at $500.00 for what was done. I realize this must be hourly pay and he was there for perhaps an hour and a half, but if I had had to pay, I would have had to do more research and price comparing. Many thanks to Mike for finding the problem and making life that much easier when using the powder room! more

good quick job 5/23/2017

Ig was very good job. He was very knowledgeable and just did a fantastic job for us. Thanks and we will look forward to the next time we might need you. more

Good Job 5/17/2017

This was my first experience with Benjamin Franklin Plumbing as I am a new manager here at this business. We used them to clean the grease trap in our kitchen. They did a great job and we will use them again. more

False advertising! 5/17/2017

I used a coupon that said I would receive a free bag of salt. First I had to ask for it and then he didn't even have it! I have yet to receive it!!! more

Impressive 5/15/2017

This was our first time using Benjamin Franklin Plumbing. They did some work for us on a hot water heater and also the toilet. Their guy was on time, nice, thoughtful, and very professional. He took the time and explained everything to us as he did his job. We were very impressed with the service and we will use them again. We would also highly recommend them to other people. more

I Only Use Benjamin Franklin Plumbing! 5/10/2017

I love the folks over at Benjamin Franklin Plumbing! I have been using their plumbing services for about 20 years for my business and homes. I am always happy with the service. Mike is easy to talk to and explains things well. He is competent and knowledgeable. I never feel like he is trying to sell things or extra services that are unnecessary. His other employees are great, as well. more

Waste of time 5/7/2017

Driver was on time and courteous, but did not have the tools to complete the job. When he couldn't clear the weeds out, he said he had a different piece of equipment, but not with him. He did not clear the weeds out of my drain, which I have repeatedly done over the years on my own, with a significantly thicker snake. I thought I would try you guys to learn about ways to fix the pipe permanently. He gave me the name of someone else to contact...he said he could not do anything further because the weeds were too thick for his equipment. I will continue to do it myself in the future. I had a coupon for $93 for the service, but he charged me an extra $69 for a service call...way too much for what was accomplished! more

Great Service 4/14/2017

Came next day and fixed problem in very little time. Best part.....low service charge! more

Fantastic Customer Service! 4/10/2017

Great experience with Benjamin Franklin Plumbing. The gentleman who came out to do the work for me was very nice and very helpful. He was on time, and everything he did was marvelous. He did every task that I needed him to do, and he even fixed the overflow in my bath tub. This is something that I've had a lot of trouble with. Other plumbers have looked at it and have not been able to do anything with it, but this gentleman solved the problem! I was very pleased with him. The work he did is great, and the prices for everything were fair. more
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