I was very pleased with the knowledge of the plumber and the work he did on installing my faucet, but I asked to have him fix a shower handle that was not working properly and that's where the service fell off. I had asked for the plumber to fix a shower handle that does not work properly and he did not fix it, but he also did not charge me for it, so I am not sure how to interpret the situation. He did show me that the handle stops, so I took it as it was fixed, but when my wife operated the shower, it was still broken. So hard to find good services these days, I would not recommend using Ben Franklin, because they do not finish what they started and their prices are expensive.
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