1-800-HANSONS

4.4
282 reviews
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id: 39180591
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977 East 14 Mile Road
Troy, MI 48083

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(888) 918-9895
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Best

I met the kindest, friendliest person in Maciej. He was very knowledgeable in in the services each time he came to my home (3 times). He searched for all discounts that he could a...

Worst

next guy's roofing you really need to drug test your contracters and did a bad job come go come go sitting around .poor service all the way around

No pressure to buy 1/13/2012

Just wanted to take a quick moment to share my first experience with Hansons Windows and to also mention the generous promotional discount price they offered me on my recent window purchase.\r \r I was very pleased with my sales person (Leo Szlamkowicz). He was prompt, knowledgeable about the product, friendly and very personable to work with.\r \r Not once did he pressure me into signing an agreement or even hint of me signing. I value that. I hate being pushed into a corner.\r \r All the questions I asked, (and I had several) he had an acceptable\r answer. I never felt rushed or like he needed to cut our appointment short because he had somewhere else to be. I felt like a valued customer, and I hadn't even purchased anything yet!\r \r I look forward to having my new windows installed. Just wanted to share a positive comment! more
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No pressure to buy 1/13/2012

Just wanted to take a quick moment to share my first experience with Hansons Windows and to also mention the generous promotional discount price they offered me on my recent window purchase.\r \r I was very pleased with my sales person (Leo Szlamkowicz). He was prompt, knowledgeable about the product, friendly and very personable to work with.\r \r Not once did he pressure me into signing an agreement or even hint of me signing. I value that. I hate being pushed into a corner.\r \r All the questions I asked, (and I had several) he had an acceptable\r answer. I never felt rushed or like he needed to cut our appointment short because he had somewhere else to be. I felt like a valued customer, and I hadn't even purchased anything yet!\r \r I look forward to having my new windows installed. Just wanted to share a positive comment! more
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Squirrel trouble taken care of 1/11/2012

We had an issue with our 2 yr. old roof and a squirrel; an installer from 1-800-HANSONS inspected and recommended a repair. It was scheduled and Dan Johnson came out. No one told him what the repair was, so I was lucky that I was there so I could describe the problem so that he could find the gap between the roof and the trim. He was energetic and helpful and resolved the issue to our complete satisfaction. We don't want to share our roof and below with any creatures! Thanks. more
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Squirrel trouble taken care of 1/11/2012

We had an issue with our 2 yr. old roof and a squirrel; an installer from 1-800-HANSONS inspected and recommended a repair. It was scheduled and Dan Johnson came out. No one told him what the repair was, so I was lucky that I was there so I could describe the problem so that he could find the gap between the roof and the trim. He was energetic and helpful and resolved the issue to our complete satisfaction. We don't want to share our roof and below with any creatures! Thanks. more
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So many great customer service people! 1/11/2012

We had replacement windows installed last October by Hansons Windows and recently siged a contract to replace more windows. I can't tell you how wonderful the Hansons Windows team is. \r \r Last year's experience was great, but I have to say I thought it might be a fluke as no way could there be that many customer-oriented and cordial people working for one company! \r \r This year's experience went above and beyond. Starting with Ann Martin, your salesperson, who was such a joy to work with. The gentlemen who came to measure was so darn polite. But today was the best. Pete dropped by to make some minor repairs and what a personable guy. We spent some time chatting (not too long as I know he was on the clock) about our dogs and it was like having a friend over. You must be so proud of your employees. I worked for FedEx for 33 years and know what it's like working in a service industry. I commend you for instilling such a great work ethic in your staff. I would recommend your co more
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So many great customer service people! 1/11/2012

We had replacement windows installed last October by Hansons Windows and recently siged a contract to replace more windows. I can't tell you how wonderful the Hansons Windows team is. \r \r Last year's experience was great, but I have to say I thought it might be a fluke as no way could there be that many customer-oriented and cordial people working for one company! \r \r This year's experience went above and beyond. Starting with Ann Martin, your salesperson, who was such a joy to work with. The gentlemen who came to measure was so darn polite. But today was the best. Pete dropped by to make some minor repairs and what a personable guy. We spent some time chatting (not too long as I know he was on the clock) about our dogs and it was like having a friend over. You must be so proud of your employees. I worked for FedEx for 33 years and know what it's like working in a service industry. I commend you for instilling such a great work ethic in your staff. I would recommend your co more
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Love our new windows! 1/11/2012

We love our new windows. Our experience with Hansons Windows started with Ira Henson and Joe Walter. They explained everything we needed to know about Hansons and windows. \r \r Frank and Josh came today and installed our windows. Thank you for making the whole process easy and stress free for us. The windows look great and everything happened as you promised. Everyone was professional and caring, we appreciate that. Thank you for being who you advertise yourself to be more
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Love our new windows! 1/11/2012

We love our new windows. Our experience with Hansons Windows started with Ira Henson and Joe Walter. They explained everything we needed to know about Hansons and windows. \r \r Frank and Josh came today and installed our windows. Thank you for making the whole process easy and stress free for us. The windows look great and everything happened as you promised. Everyone was professional and caring, we appreciate that. Thank you for being who you advertise yourself to be more
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Loved everything 1/10/2012

I have loved everything so far from Hansons Windows. It is awesome.\r \r We had Jason from the Kalamazoo office out about 2 weeks ago, and he did such a wonderful job that we bought the best windows that you make, and a whole houseful of them too.\r \r Your phone center is wonderful, and they all deserve big "atta girls and atta boys".\r \r Heck, I have loved the experience so much, and know that you are ONE in a million people that own and run a decent, honest, and reputable company. I would be in a commercial for you, and I even would help you with future referrals.\r \r Thanks so much, Hansons Windows, for caring for your customers! more
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Loved everything 1/10/2012

I have loved everything so far from Hansons Windows. It is awesome.\r \r We had Jason from the Kalamazoo office out about 2 weeks ago, and he did such a wonderful job that we bought the best windows that you make, and a whole houseful of them too.\r \r Your phone center is wonderful, and they all deserve big "atta girls and atta boys".\r \r Heck, I have loved the experience so much, and know that you are ONE in a million people that own and run a decent, honest, and reputable company. I would be in a commercial for you, and I even would help you with future referrals.\r \r Thanks so much, Hansons Windows, for caring for your customers! more
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Chose Hansons over Wallside 1/10/2012

This letter is to inform you of our great experience my wife and I had yesterday with Hansons Windows sales rep Gary Sutton.\r \r After meeting with a Wallside Windows rep a week prior, we were 99% sure we were going to buy. We figured we'd let Hanson's come back out and try again for a 2nd time. You'll have to talk to Gary about that scenario.\r \r Anyway, Gary was very professional, and presented us with the beset possible product. We understood why the prices were a little higher for a superior product, but we were more concerned about price at this point in the shopping process.\r \r Gary was more than happy to make us a deal, and we signed the paperwork right then and there.\r \r I feel secure in this purchase based on Gary's ability to explain the warranty and customer service capabilities that we'll be able to experience as Hanson's customers.\r \r Please let Gary know that we appreciated his visit, and he's the reason we're ordering from Hansons' and not Wallside. more
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Chose Hansons over Wallside 1/10/2012

This letter is to inform you of our great experience my wife and I had yesterday with Hansons Windows sales rep Gary Sutton.\r \r After meeting with a Wallside Windows rep a week prior, we were 99% sure we were going to buy. We figured we'd let Hanson's come back out and try again for a 2nd time. You'll have to talk to Gary about that scenario.\r \r Anyway, Gary was very professional, and presented us with the beset possible product. We understood why the prices were a little higher for a superior product, but we were more concerned about price at this point in the shopping process.\r \r Gary was more than happy to make us a deal, and we signed the paperwork right then and there.\r \r I feel secure in this purchase based on Gary's ability to explain the warranty and customer service capabilities that we'll be able to experience as Hanson's customers.\r \r Please let Gary know that we appreciated his visit, and he's the reason we're ordering from Hansons' and not Wallside. more
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Gutter guards taken care of 1/10/2012

I just want to take this time to say thank you for standing behind the work Hansons Windows did at 110 Whittemore Pontiac, MI 48342. \r \r When the gutter guards installed by Hansons started to come a loose I was worried that my $6,000.00 would go up in clogged gutter drains. My mother is a senior citizen and there is no one to do this type of work for her. So I called 1-800-Hansons and had gutter guards installed. I am so glad I did, because when I called a few weeks ago to let someone know, the gutter guards on the upstairs roof had come a bit loose. Not only did someone tell me that they would be out to look at the damage and repair it, they did. Thank you Brian Elias for doing good work and backing it up with good service. more
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Gutter guards taken care of 1/10/2012

I just want to take this time to say thank you for standing behind the work Hansons Windows did at 110 Whittemore Pontiac, MI 48342. \r \r When the gutter guards installed by Hansons started to come a loose I was worried that my $6,000.00 would go up in clogged gutter drains. My mother is a senior citizen and there is no one to do this type of work for her. So I called 1-800-Hansons and had gutter guards installed. I am so glad I did, because when I called a few weeks ago to let someone know, the gutter guards on the upstairs roof had come a bit loose. Not only did someone tell me that they would be out to look at the damage and repair it, they did. Thank you Brian Elias for doing good work and backing it up with good service. more
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Customer satisfaction is Job 1 12/7/2011

I want to express my utmost satisfaction with my business dealings with Hansons Windows so far. I dealt with Hansons Windows several years ago and was fairly satisfied .My most recent satisfaction was due to Mr Rod Potts and his business acumen. \r \r Mr. Potts was knowledgeable,diligent, open and most importantly patient. He listened to all our needs/questions/concerns and addressed them professionally to the best of his ability and when he was unable to answer our questions satisfactorily, he sought advice from co-workers and even from the owner of the company to ensure that we were satisfied.\r \r With Hansons Windows, it's clear that customer satisfaction is JOB 1. That is good business. I will use Hansons Windows for all my future home improvement needs and be a positive voice to all my friends and within the community. \r \r Although I received several competitive estimates from many other known home improvement companies, we had no hesitation in choosing Hansons Windows and the diffe more
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Customer satisfaction is Job 1 12/7/2011

I want to express my utmost satisfaction with my business dealings with Hansons Windows so far. I dealt with Hansons Windows several years ago and was fairly satisfied .My most recent satisfaction was due to Mr Rod Potts and his business acumen. \r \r Mr. Potts was knowledgeable,diligent, open and most importantly patient. He listened to all our needs/questions/concerns and addressed them professionally to the best of his ability and when he was unable to answer our questions satisfactorily, he sought advice from co-workers and even from the owner of the company to ensure that we were satisfied.\r \r With Hansons Windows, it's clear that customer satisfaction is JOB 1. That is good business. I will use Hansons Windows for all my future home improvement needs and be a positive voice to all my friends and within the community. \r \r Although I received several competitive estimates from many other known home improvement companies, we had no hesitation in choosing Hansons Windows and the diffe more
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I want to express my utmost 12/7/2011

I want to express my utmost satisfaction with my business dealings with Hansons Windows so far. I dealt with Hansons Windows several years ago and was fairly satisfied .My most recent satisfaction was due to Mr Rod Potts and his business acumen. Mr. Potts was knowledgeable,diligent, open and most importantly patient. He listened to all our needs/questions/concerns and addressed them professionally to the best of his ability and when he was unable to answer our questions satisfactorily, he sought advice from co-workers and even from the owner of the company to ensure that we were satisfied. With Hansons Windows, it's clear that customer satisfaction is JOB 1. That is good business. I will use Hansons Windows for all my future home improvement needs and be a positive voice to all my friends and within the community. Although I received several competitive estimates from many other known home improvement companies, we had no hesitation in choosing Hansons Windows and the difference maker is Mr Rod Potts! Looking forward to seeing my roof completed and future business dealings. more
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I want to express my utmost 12/7/2011

I want to express my utmost satisfaction with my business dealings with Hansons Windows so far. I dealt with Hansons Windows several years ago and was fairly satisfied .My most recent satisfaction was due to Mr Rod Potts and his business acumen. Mr. Potts was knowledgeable,diligent, open and most importantly patient. He listened to all our needs/questions/concerns and addressed them professionally to the best of his ability and when he was unable to answer our questions satisfactorily, he sought advice from co-workers and even from the owner of the company to ensure that we were satisfied. With Hansons Windows, it's clear that customer satisfaction is JOB 1. That is good business. I will use Hansons Windows for all my future home improvement needs and be a positive voice to all my friends and within the community. Although I received several competitive estimates from many other known home improvement companies, we had no hesitation in choosing Hansons Windows and the difference maker is Mr Rod Potts! Looking forward to seeing my roof completed and future business dealings. more
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They made me feel like a person, not just a sale 11/28/2011

I would like to take this time to say thank you to the team at Hansons Windows.\r \r From Erwin who came to my door, to Randy, who helped me choose my roofing, to\r Rod who is overseeing and walking me through the process, to Matt who\r welcomed me to the Hansons Windows family. Thank you all for making me feel\r special. \r \r I am a single mom with two boys, and I have been on disability\r with multiple sclerosis. I not only have to balance myself I have to\r make everything be able to function around me. A roof is something I\r knew I needed for my home. I went in to cancel my original order, as I\r knew I should check out my other options. Matt & Rod sat down with me,\r and asked questions and listened. They wanted to know why I was making\r the choice to cancel. Afterwards I felt confident about moving forward\r and getting a roof now with Hansons Windows. Brian Elias, you have a great team.\r \r Thank you! more
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They made me feel like a person, not just a sale 11/28/2011

I would like to take this time to say thank you to the team at Hansons Windows.\r \r From Erwin who came to my door, to Randy, who helped me choose my roofing, to\r Rod who is overseeing and walking me through the process, to Matt who\r welcomed me to the Hansons Windows family. Thank you all for making me feel\r special. \r \r I am a single mom with two boys, and I have been on disability\r with multiple sclerosis. I not only have to balance myself I have to\r make everything be able to function around me. A roof is something I\r knew I needed for my home. I went in to cancel my original order, as I\r knew I should check out my other options. Matt & Rod sat down with me,\r and asked questions and listened. They wanted to know why I was making\r the choice to cancel. Afterwards I felt confident about moving forward\r and getting a roof now with Hansons Windows. Brian Elias, you have a great team.\r \r Thank you! more
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Owner Message

  • 1-800-HANSONS is here to help with replacement windows, siding, roofing, insulation and gutter guards. Every step of the way, from your first appointment to the installation, you will be working with highly trained experts who have one motto in mind: Get it done!

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