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Businiess name:
Colonial Van Lines
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Review by:
Guest
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Review content:
This is the WORST moving company of all time. I wish I could give ZERO STARS. They are so nice upfront to try to get you to sign with them and then horrible service. They picked up our things without a problem in NJ on 7/1/20, and said it would arrive in AZ anywhere from 7/6-7/22. It is now 8/7 and we STILL don't have any of our belongings and no delivery date in sight. The first driver they subcontracted with a 3rd party and didn't tell us--we didn't sign a contract with this 3rd party who had horrible reviews. Then they didn't tell us that the day after this company picked up all our things they decided to just not make the drive and not honor their end of the contract. Colonial didn't even try to find another driver until after our delivery window had passed. They keep saying they have "no information for us" and they're "working on it" and still they haven't hired another driver to come to AZ. You're a moving company!! Hire someone else! People move all the time!! We had a contract. They're also trying to cheat us out of the already ridiculously low compensation of "$40 per day after delivery window". They ignore emails, phone calls, and just keep saying "were working on it". Honestly if I could figure out how to get into the truck to get my things out myself and drive it myself I would do it so I could stop dealing with this completely incapable company.
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