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Good: The fact that they showed me what I needed, Gave me options, and thoroughly explaned it in a...
More 8 months ago
Good: The fact that they showed me what I needed, Gave me options, and thoroughly explaned it in a way I could understand.. Other: I rarely write reviews unless I'm angry, like most of us, but every once in awhile, a place will go out of their way for you that really makes a difference. I had taken my 2003 Explorer to the dealer where I usually go for service. They told me that I needed an axle on the rear and wanted over $800.00 to fix it. A friend of mine referred me to Pro_Automotive for a second opinion. I took it there and they put the vehicle in the air, and actually took me out and showed me a crackd cv boot and told me I could.
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I just picked my car up yesterday. We have used them for years and they have always been reliable...
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I just picked my car up yesterday. We have used them for years and they have always been reliable and HONEST. My car was repaired on time, as always. The price was under their estimate and $1000 dollars below other estimates we received!
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You are looking at the best repair shop in the area! Not just a transmission shop! The gang...
More 12 months ago
You are looking at the best repair shop in the area! Not just a transmission shop! The gang there works on anything for any reason. Brooks and Jim are the best people to deal with! Always friendly and professional and always willing to work on vehicles. I am impressed by their positive attitude. Don't go to one of those high-price shops that will overcharge you and not fix the problem. This place is by far the best place in town!
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We have brought our truck/car here for a number of years. They are very speedy. Often times they...
More 12 months ago
We have brought our truck/car here for a number of years. They are very speedy. Often times they finish our cars well ahead of the timeframe they give which is always a plus. The staff is friendly and they know what they are doing.
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It was a great experience. Had a leak in our travel trailer that we could not get stopped. Went to...
More 1 year ago
It was a great experience. Had a leak in our travel trailer that we could not get stopped. Went to A&E and know longer leaks. They met my expectations. They specialize in auto's and RVs. Would recommend.
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Mike was very professional. He gave me an accurate estimate over the phone. Arrived on time....
More 9 months ago
Mike was very professional. He gave me an accurate estimate over the phone. Arrived on time. There was one small delay due to weather but he called me and that worked out fine. Installation was efficient and in a timely manner. He came next day after my call as being without hot water in the winter is not a pleasant experience! His price was fair. I called 5 outfits and he was in the middle range.
He also accommodated me in burying the dead chipmunk we found in a trap for mice in the garage! Much appreciated!!
I will hire him again when I have another project.
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Verns Transmission is just a very honest service shop. I took my truck in there and was out the...
More 1 year ago
Verns Transmission is just a very honest service shop. I took my truck in there and was out the next day. They saved me around 1000 bucks then going to another guy.
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Unable to give even an estimate over the phone. Once you take your car to them, it's either pay...
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Unable to give even an estimate over the phone. Once you take your car to them, it's either pay for the tow service (if required) without having them even open the hood or they completely tear-down the transmission and rebuild it. When I asked what needed to be done I was told they would only do the necessary work in order to keep costs to a mimimum for me. When I picked up the truck ('97 Jimmy 4x4) it was over $2K and the repairs were limited only to a complete teardown and rebuild.
I asked what happened to keeping on the low side and was told that they only do complete tear-down and rebuild. Would have been nice to know that up front so I could compare their prices to other places instead of being told that they would only do necessary work.
After picking up the car, there was a clicking-grinding noise coming from the front end once in a while. It took me a couple of weeks to be able to identify where it was coming from and when I took the car back to them, they said it was in the locking hubs (push-button 4x4) and that it was an unrelated problem to the work they had performed. Strange that the problem only started on the day that I picked it up from them.
The check engine light started coming on regularly after picking up the truck to which they thought perhaps they had fouled an O2 sensor. They replaced it at their cost. Turns out that wasn't the problem after all. At least they didn't charge me for the sensor. Light still comes on periodically.
They are very eager to get you in, but very vague on the ellusive estimate before work starts.
Vehicle was promised in 4 days and delivered on time. Shop is friendly but I still can't give them a very high rating based on my overall experience. Before going back to them, I will definately shop around for a better deal.
If you don't mind paying a bit too much (in my opinion), they will get the job done for you. Seventeen months later and tranny is still holding up with no further problems.
Pros: Quality work, on time
Cons: Overly priced, shady get-you-in-the-door techniques
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They are a professional staff with well trained service teams. There is a quality of service I've...
More 7 months ago
They are a professional staff with well trained service teams. There is a quality of service I've come to expect with Jaguar!
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Larson Machine
Category:
Machine Shops
6908 27th St W
Tacoma,
Washington 98466
(253) 564-4991
I am sooooooo glad I found these folks! They are the BEST and most honest mechanics I have ever...
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I am sooooooo glad I found these folks! They are the BEST and most honest mechanics I have ever found. Really NICE guys. Whenever I've had car issues or just needed to get it maintenanced, they have always been so nice and upbeat, always gotten me in readily and communicated the whole way. I've never had my van up there longer than one day.
They worked on my partner's Camaro too, from when he had it sitting in Army storage for a year. They love old muscle cars :). They have always come in under estimate, have given me the highest quality parts and done the best service that any of my cars has ever had.
I have a very weird minivan (Toyota Previa) that every mechanic runs away from when I pull in. Even Toyota dealers grumble at the site of my van. Not these guys! They had no fear! My engine is under my seat and everything is configured backwards and upside down (good old Japanese engineering, it looks funny, it's hard to work on, but it runs so efficiently this way).
When one of the parts they used was defective, they instantly replaced it with a hearty apology, and of course for free. They are always accomodating to me as a single mother with 3 kiddos - they work on my car first since they know that it's my only source of transport.
They really support the "little guy" here, and this father/son team of expert mechanics will ALWAYS get my business. These are the type of guys who are happily contented to tinker and toil on parts and cars for kicks. They KNOW what they are doing! They are "old school" friendly, polite, professional and do business the way it used to be done, honestly, no gimmicks, word-of-mouth advertising, and with a handshake and trust.
I like that these gentlemen treat me like a lady too, not some wallet overflowing with cash. Gotta respect that.
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